[Resolved] Page Builder is not working

This topic contains 3 replies, has 2 voices, and was last updated by  Andrew Misplon 1 year ago.

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  • #6158

    JDEE1Tips
    Participant

    Hi,

    Your Puro theme was very good for our business. We are planning for go live soon.

    We have few pages need to be updated before go live but We are facing issue with Page Builder.

    When we try to edit the page , the page is loading but never opens the editor window. Can you please help us on this issue ?

    #6160

    Andrew Misplon
    Keymaster

    Hi JDEE1Tips

    Glad to hear you’re making progress.

    You’d need to begin troubleshooting any unknown issue like this by running a full plugin conflict test:

    #6163

    Andrew Misplon
    Keymaster

    Thanks for the screenshot, unfortunately, I haven’t seen this issue before, is that a problem with the live editor in Page Builder? A plugin conflict test is the place to start.

    Above is SiteOrigin’s video and here is my post on the same:

    Resolving Plugin Conflicts

    (Let me know if you want to chat over the forum or email, either is cool but it helps if we stick to one. Unfortunately, the forum doesn’t offer email to thread at the moment. I wish it did. I had it setup a little while ago but I ran into lots of issues. It’s on my list for the future.)

    #6165

    Andrew Misplon
    Keymaster

    For sure 🙂

    Thread migrated to email.

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