Resolved

Menu dropdown not working after cleared cache

Ultra Theme started by msmith3 Jul 31, 2019 3 replies
msmith3 Jul 31, 2019 · 9:53 am #13000

Hi guys,

Since updating https://gic.nhs.uk/ to the latest version of WordPress and Ultra, the menu dropdowns are no longer working. I found two related resolved posts on your forum, so followed the advice and cleared the cache from IE11, Firefox and Chrome. I have edited and re-saved the menus, and also changed the permalinks then changed them back. The dropdowns are still not present I’m afraid!

Previous threads:
https://purothemes.com/support/topic/menu-dropdown/
https://purothemes.com/support/topic/drop-down-menu-no-longer-working/

Any idea why they aren’t working?

Thanks,
Mike

Andrew Misplon Puro Jul 31, 2019 · 10:06 am #13001

Hi Mike

Thanks for posting.

It looks like the entire contents of the theme’s stylesheet have been added as Custom CSS. Ideally, Custom CSS should only contain the rules you’ve edited. Do you know if many rules have been edited?

msmith3 Jul 31, 2019 · 10:12 am #13002

Hi Andrew,

Thanks for the reply. I’ve just checked and you are right – the whole older stylesheet is in there! I’ve eliminated that now and the dropdown is now working. Thank you! You can mark this one as resolved.

Andrew Misplon Puro Jul 31, 2019 · 10:14 am #13003

Super 🙂 Glad to hear you’ve made progress. That’ll also help a little with load time.

All the best.

4 posts