December 23, 2015 at 12:43 pm #2853
Half of the menu drop downs are no working for puro themes.December 23, 2015 at 3:42 pm #2854
Sorry to hear about the problem. Thanks for reaching out.
All looks normal on our side in OS X Chrome. Could you perhaps let us know which menu items aren’t working?
ThanksDecember 23, 2015 at 3:48 pm #2856
Problem is still there.
Only About Us & Menu Item shows other menus.
After that when you click any menu item and try to hower any menu, it will not work on any browser.
Now click on the link: http://yandg.in/finance/what-is-demat-account/ & try accssing Menus.December 23, 2015 at 3:57 pm #2860
Thanks for the update. Please, try running a quick plugin conflict test as outlined here:December 24, 2015 at 10:32 am #2864
We have configured our site as a multisite.
Core Site: yandg.in
Subsite: yandg.in/finance (Affected Site)
For Core Site all menus are working fine but for above mentioned subsite half menus are giving such problem.
Kindly look into this ASAP.December 24, 2015 at 10:33 am #2865
Plugins are activated on network level not sitewise.December 24, 2015 at 10:58 am #2867
Please, try running a plugin conflict test. The same test can be run for a multisite site setup as would be run for a single site setup. Temporarily deactivate all plugins. Test the menu. Does it restore? If so, reactivate your plugins one by one, run a test on the menu after each plugin activation. When the issue reappears you would have found the conflicting plugin or plugins.
We’ll be available again in eight hours and can offer further assistance then. The above suggestion is equally applicable for the Customizer challenge reported.December 31, 2015 at 1:57 pm #2879
Done the same but still the error is there.. Said menus are not working.
Refer URL: finance.yandg.inDecember 31, 2015 at 7:19 pm #2880
Thanks for your feedback.
Details to use:
ThanksDecember 31, 2015 at 7:21 pm #2881
Please, create the account at the multisite level. Thanks again.January 1, 2016 at 8:03 pm #2882This reply has been marked as private.January 1, 2016 at 8:59 pm #2883
Thanks for the login information. Please, recheck the issue on your side. It’s very strange but everything seems to be working ok for me.January 7, 2016 at 9:05 pm #2895
Tried every browser but not working.
On Home page its working but if you menu items except about us, its not working after cliking any items except the ABout us.
Try Following steps:
Home Page – Click Investments – Demat & Trading
You will get an issue.
Resolve this on high priorityJanuary 8, 2016 at 3:47 am #2896
Thanks for your feedback. I think the problem is that the changes incorporated in your child theme are now in the parent theme. I’ve switched back to the parent theme. I’m hoping this will resolve the problem. There appears to be a level of caching in place that I can’t see. Even though I’ve switched back to the parent theme, the site is still loading the child theme. Are there any caching controls you can clear on your side?January 8, 2016 at 4:01 am #2899This reply has been marked as private.
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