[Resolved] Error installing theme This topic contains 1 reply, has 2 voices, and was last updated by Andrew Misplon 1 month ago. Author Posts February 12, 2019 at 10:35 am #12050 wonkeun chaParticipant I made a premium payment using polestar free theme. The downloaded theme file is 25 kbytes. Please check whether it is a normal theme file. February 12, 2019 at 10:39 am #12053 Andrew MisplonKeymaster Hi Wonkeun Sorry to hear about the hassle. Polestar Premium is a plugin, please ensure you’re installing the premium ZIP from Plugins > Add New > Upload Plugin. Polestar theme should first be installed from Appearance > Themes > Add New, use the search form top right to search for polestar. For more complete instructions, please see https://purothemes.com/documentation/polestar-wordpress-theme/installing-polestar-premium/ or the download email. Let me know how that goes 🙂 Thanks. Author Posts Viewing 2 posts - 1 through 2 (of 2 total) You must be logged in to reply to this topic.