Category page not correct page template – php file altered (!)

Hi Stacey

Thanks for reaching out, great to hear from you 🙂

A quick reminder that all WordPress themes and plugins completely overwrite their own folder during updates. So, for example, if we release an update for Ultra and you run that update, any changes made to your theme files at a code level will be lost. If you do want to make code level changes they need to be done using a child theme. Alternatively, for Custom CSS you can use a plugin like Simple Custom CSS and for PHP functions you can use a plugin called Code Snippets.

You can find out about child themes here: https://purothemes.com/documentation/general-wordpress/creating-child-theme/ and grab a starter for Ultra here: https://purothemes.com/documentation/ultra-theme/child-theme-library/.

Assuming you haven’t edited any other files at a code level, the easiest way to resolve would be to switch to any theme from Appearance > Themes and then click on Ultra > Theme Details > Delete. Then, re-install from Appearance > Themes > Add New > Upload Theme > Activate. There is a link to the premium ZIP file in your original order email from Puro. If you need to have that email resent to you and have access to your PayPal email address then you can use this form: https://purothemes.com/orders/.

The upside down logo bug is due to the image orientation not being respected by certain devices. You can read more about it here: https://core.trac.wordpress.org/ticket/14459 if you’re interested. I think the easiest way to resolve would be to open your logo in an image editor like Photoshop or similar and resave in another format, perhaps PNG.

Let me know how this goes 🙂