Resolved

Auto scroll to top

Ultra Theme started by Eros Di Pietro Oct 13, 2016 27 replies
Eros Di Pietro Oct 13, 2016 · 9:28 am #5180

Good morning,
after update my site have an auto scroll to top. Possible disable this?
Site is http://www.lextel.it
Thanks you so much
Regards
Eros Di Pietro

Eros Di Pietro Oct 17, 2016 · 11:20 am #5223

Good morning Andrew. Now the auto scroll in disable but i can’t open menu. after disable the script i can open menù. video error
thanks you so much
regards

Andrew Misplon Puro Oct 17, 2016 · 12:26 pm #5224

Let me start off by saying that I’m really sorry this new feature has cost you so much communication time with me, that really wasn’t our intention. The issue is that the new JavaScript file is not being found. If you check the browser console you will see the 404 error.

Let me try do this with Header and Footer Scripts plugin. One moment.

Andrew Misplon Puro Oct 17, 2016 · 12:42 pm #5225

Please, check now.

The solution is split between Snippets where we remove the JS file and Settings > Insert Headers and Footers where we insert the new JS.

For the live sites it might be easier to wait until next Monday. I will have a new setting or another solution for you built into the next update.

Eros Di Pietro Oct 17, 2016 · 12:53 pm #5226

ok, no problem. i wait you. 🙂
regards

Eros Di Pietro Oct 17, 2016 · 12:56 pm #5227

sorry Andrew,
now the scroll it’s disable and i can open the menù. problem is solved?!
thanks you so much

Andrew Misplon Puro Oct 17, 2016 · 1:00 pm #5228

Sure 🙂 The changes can be seen at Snippets where we remove the main theme JS file. Next, go to Settings > Insert Headers and Footers where we add the theme JS file contents back into the theme but without the one page scrolling feature.

Eros Di Pietro Oct 18, 2016 · 11:41 am #5290

hello andrew,
I can take this opportunity to ask you something about the features? some are not centered as from image
icon not center
can i add an additional css to solve?
can you help me?
thank you so much
regards
Eros

Andrew Misplon Puro Oct 18, 2016 · 4:05 pm #5298

Hi Eros

Which page is this happening on? Can you provide a URL?

Andrew Misplon Puro Oct 20, 2016 · 12:15 pm #5330

Thanks for reporting. It’s a bug with the alignment of Elegant Line Icons, some of them, in the SiteOrigin Features widget. I’ll report the issue with SiteOrigin. For the moment the only hotfix, unfortunately, would be to try another icon as I see it isn’t happening with all icons or to try one of other icons libraries.

Eros Di Pietro Oct 26, 2016 · 2:28 pm #5399

I Andrew,
I have another problem. when I decrease the resolution I see a dark side to the right. can you help me?
thank you so much
regards

image

Andrew Misplon Puro Oct 26, 2016 · 2:32 pm #5400

The search icon shouldn’t be displaying once the mobile menu is activated. Does this only happen when you’re logged in? Have you tried clearing your caching plugin and deactivating it and retesting?

28 posts