- This topic has 5 replies, 2 voices, and was last updated 1 year, 4 months ago by Andrew Misplon.
- October 26, 2021 at 1:42 pm #16265
Something has gone wrong with the backed. I get
The backend is so messed up I cant upgrade the theme. how can I fix this?
October 26, 2021 at 1:49 pm #16267
- This topic was modified 1 year, 5 months ago by funkytwig.
- This topic was modified 1 year, 4 months ago by Andrew Misplon.
If you can make it to your Plugins page, temporarily deactivate all plugins to see if you can find a working baseline.October 28, 2021 at 10:05 am #16272
The backend is so messed up I cant even disable themes.October 28, 2021 at 10:47 am #16273
OK, I logged in and renames all the plugin directories to plugin.disables and went to the plugin page. Theadmin interface is still messed up.
Can the theme be reinstalled manualy?October 28, 2021 at 12:46 pm #16274
It can for sure; I doubt the theme is the issue though.
I’ve re-sent your order confirmation email. Download the theme ZIP to your desktop, unzip it and then drag the “ultra” folder to /wp-content/themes/ to overwrite the existing folder OR first delete the “ultra” folder before uploading.
If reinstalling doesn’t make a difference, try checking the console when logged into the admin. Errors will be in red text:November 3, 2021 at 10:45 am #16294
Hi Ben, how things? Any progress?
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