[Resolved] Textbox loses entered text on “update” (save)

Hi Magnus

Thanks for reaching out.

Unfortunately, some time ago, it became unmanageable for SiteOrigin to maintain compatibility with VC. SiteOrigin tried hard to resolve the issue but had to eventually decide to abandon compatibility for the Widgets Bundle and VC.

Although you haven’t mentioned the SiteOrigin Widgets Bundle, it’s my guess after reading your post. If possible, it would be best to change to core VC blocks on the pages you’re actively working on.

I’ll be back at my computer a bit later today to answer any follow-up questions you may have.

Thanks again.

Thanks, you can ignore my previous reply, it doesn’t look like you’re using the SiteOrigin Editor widget in Visual Composer.

I’m not quite sure what might be causing this issue. You can try the following, temporarily deactivate all plugins except for Visual Composer. Re-try the issue. In this state, does the issue persist? If the issue does persist then temporarily switch to a default theme like Twenty Nineteen and re-test, does the issue persist?

The above is a plugin and theme conflict test. You’re trying to locate a working baseline. If you can locate a working baseline then further tests can be run for the moment, you’re just trying to find a working baseline. If you are using any caching plugins, clear their cache before deactivation.

Thanks. Did you try this same test with the Twenty Nineteen theme activated? That’ll rule out a theme issue while also ruling out a plugin conflict issue.

Are you using a paid version of VC? If so, it might be useful to take advantage of their premium support.

Thanks for the testing feedback.

WPBakery Page Builder isn’t bundled with Ultra.

Let me know how it goes.