Not resolved

Slider/Header/Menu

Ultra Theme started by Joe Bennett Sep 5, 2015 12 replies
Joe Bennett Sep 5, 2015 · 12:16 pm #2203

I have managed to get the site looking how I would like, without editing any code, for some strange reason the slider has moved up, meaning the header/menu is not fixed and has somewhat of an opacity on it. The slider is on full-width, however, isn’t showing as full width. Has anyone got any suggestions?

Andrew Misplon Puro Sep 5, 2015 · 12:19 pm #2204

Hi Joe

Thanks for reaching out and sorry to hear about the hassle. Could you perhaps send your URL through so I can take a quick look. Below the comment form there is a Set as private reply checkbox if you’d like to keep your site URL private 🙂

Joe Bennett Sep 5, 2015 · 12:22 pm #2205

This reply has been marked as private.

Andrew Misplon Puro Sep 5, 2015 · 12:24 pm #2206

It does, thanks 🙂 Please, check Appearance > Theme Settings > Home, there is an overlap setting there. Is it enabled? Try disabling it. Does this resolve the challenge you’re having?

Joe Bennett Sep 5, 2015 · 12:27 pm #2207

Andrew, that helps with the header, however, the slider is still acting like it’s in a fixed position rather than full width.

Layout bound is full width and stretch slider is enabled too. Any ideas?

Andrew Misplon Puro Sep 5, 2015 · 12:29 pm #2208

Ok, with you now. Mmm! Any chance I could take a look? You could perhaps drop the maintenance mode for a few mins. Another option is to create a regular Subscriber user account for me ([email protected]).

Andrew Misplon Puro Sep 5, 2015 · 12:31 pm #2209

Pages > Home has it’s own slider settings. They are designed to duplicate whatever you set at Theme Settings > Home. Is there is any chance if you go to Pages > Home and check Stretch Slider in the Page Slider metabox in the right column? Just guessing now, but worth a quick check.

Joe Bennett Sep 5, 2015 · 12:31 pm #2210

This reply has been marked as private.

Andrew Misplon Puro Sep 5, 2015 · 12:32 pm #2211

Awesome 🙂 Thanks. Checking now.

Joe Bennett Sep 5, 2015 · 12:34 pm #2212

Extremely odd, it was checked already, but I unchecked it and re-checked it and its fixed itself. Really appreciate your help! Thanks Andrew!
J

Andrew Misplon Puro Sep 5, 2015 · 12:39 pm #2213

Apologies, this is my fault. I updated the way some of the slider integration works to try resolve another small edge case challenge. Glad we could fix quickly.

Just a quick heads up. On my side, some of the icons in use aren’t loading. Namely the Featured widget icons. The reason for this is WordPress is being loaded from your IP address and that doesn’t match our site URL. This is cross-domain loading. Hosts don’t like this and as a result block the request. It needs to be done with care, but once your WordPress and Site URLS match, this issue will resolve (Settings > General). Let me know if you need a hand with this, or anything else moving forward.

Joe Bennett Sep 5, 2015 · 12:44 pm #2214

This reply has been marked as private.

Andrew Misplon Puro Sep 5, 2015 · 12:46 pm #2215

Lovely! All sorted now.

Cheers for now 🙂

(If anyone else reads this and aren’t able to set WordPress and Site URL to match each other, check out David Walsh on some work around options: http://davidwalsh.name/cdn-fonts)

13 posts