Liissaaa8 Mar 15, 2017 · 5:14 pm #6065 Hello!
I just updated the theme to the last version but now the theme isn’t responsive anymore visiting the website on my mobile device and tablet.
I had to remove some maps because there was malware detected on my website. Now it is online again, but it’s not responsive anymore . When I ask for the desktopversion of the website on my mobile device, it connects to the mobile version as it should look in the first place.
Can anyone help me with changing settings maybe?
Thanks in advance!
Andrew Misplon Puro Mar 16, 2017 · 9:50 am #6066 Hi Lisa
By default Ultra doesn’t have a desktop and mobile version, a plugin is doing that. Do you perhaps have Jetpack > Settings > Mobile Theme activated? If so, try deactivating it.
Liissaaa8 Mar 16, 2017 · 10:25 am #6067 Aha! I think I removed that one- oops. Does it has to be activated or disabled?
Andrew Misplon Puro Mar 16, 2017 · 10:32 am #6068 Jetpack Mobile Theme should be deactivated if you want Ultra to handle the responsive site.
If this doesn’t help, please, send your URL.