Not resolved

Responsive problem

Ultra Theme started by Don Button Mar 23, 2016 4 replies
Don Button Mar 23, 2016 · 5:40 am #3253

I’m currently working on building two different sites with the Ultra theme. The responsive action is happening on one of them exactly as it should. But the second one is acting like it’s not responsive at all. I’d rather not give the URLs in a public forum though. Any ideas?

Don Button Mar 23, 2016 · 5:42 am #3254

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Andrew Misplon Puro Mar 23, 2016 · 3:10 pm #3256

Hi Don

Thanks for reaching out 🙂

In the site that’s presenting the problem, go to Appearance > Theme Settings and ensure that the Responsive Layout setting is enabled.

Let me know how that goes.

Don Button Mar 23, 2016 · 4:58 pm #3257

Thanks! Easy fix, should have thought of that.

Andrew Misplon Puro Mar 23, 2016 · 5:14 pm #3258

Super 🙂 Glad to hear that did the trick.

If anything else comes up, please, let us know 🙂

All the best.

5 posts