Resolved

Product reviews

Ultra Theme started by rothster Jan 13, 2025 4 replies

rothster Jan 13, 2025 · 10:30 pm #17951

I have a wordpress site with woocommerce and the ultra theme

I am trying to enable product reviews, but when I turn on the feature, it does not appear on the product page.

Ultimately, rather than reviews, I would like to enable a star rating system. Does the theme support it?

Thanks

Andrew Misplon Puro Jan 13, 2025 · 11:03 pm #17952

Hi, thanks for posting your query. There shouldn’t be an issue displaying reviews, you can see a demo here https://demo.purothemes.com/ultra/product/happy-ninja/. To rule a theme related issue you can try temporarily switching to Storefront or a default theme like Twenty Nineteen to see if the output changes.

rothster Jan 14, 2025 · 1:16 pm #17953

Thanks for the reply.

I must be missing something tho… on the product page I have the tabs at bottom for the description, and additional information but no tab for reviews. Am I missing something in the set up?

Thanks

rothster Jan 14, 2025 · 4:18 pm #17954

I found the issue. Thanks for your help

Andrew Misplon Puro Feb 4, 2025 · 10:44 pm #17967

Hi, apologies for missing your replies. I’m glad to hear you’ve found the issue and are displaying your reviews. Thanks for keeping the thread updated.

All the best.

Andrew

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