Support/Ultra Theme/Product reviews

[Resolved] Product reviews

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  • January 13, 2025 at 10:30 pm #17951

    rothster
    Participant

    I have a wordpress site with woocommerce and the ultra theme

    I am trying to enable product reviews, but when I turn on the feature, it does not appear on the product page.

    Ultimately, rather than reviews, I would like to enable a star rating system. Does the theme support it?

    Thanks

    January 13, 2025 at 11:03 pm #17952

    Andrew Misplon
    Keymaster

    Hi, thanks for posting your query. There shouldn’t be an issue displaying reviews, you can see a demo here https://demo.purothemes.com/ultra/product/happy-ninja/. To rule a theme related issue you can try temporarily switching to Storefront or a default theme like Twenty Nineteen to see if the output changes.

    January 14, 2025 at 1:16 pm #17953

    rothster
    Participant

    Thanks for the reply.

    I must be missing something tho… on the product page I have the tabs at bottom for the description, and additional information but no tab for reviews. Am I missing something in the set up?

    Thanks

    January 14, 2025 at 4:18 pm #17954

    rothster
    Participant

    I found the issue. Thanks for your help

    February 4, 2025 at 10:44 pm #17967

    Andrew Misplon
    Keymaster

    Hi, apologies for missing your replies. I’m glad to hear you’ve found the issue and are displaying your reviews. Thanks for keeping the thread updated.

    All the best.

    Andrew

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