Resolved

Problemas with favicon on Chrome

Polestar Theme started by supergreg Dec 6, 2018 8 replies
supergreg Dec 6, 2018 · 12:08 am #11077

Hi:

Thanks for the theme it works great; but I’m having a trouble with the favicon not showing on google chrome. It shows ok in every other web browser.

Thanks

Andrew Misplon Puro Dec 6, 2018 · 8:35 am #11080

Hi

Thanks for reaching out. Please, send a link and I’ll take a look.

Andrew Misplon Puro Dec 7, 2018 · 8:47 am #11086

I’ve done some Googling and code inspection and don’t yet know what the issue is. Have you perhaps tried uploading the Favicon again? Perhaps rename and attempt to re-upload? Let me know, I’m sure we can find a way to get through this challenge.

supergreg Dec 7, 2018 · 2:16 pm #11088

Thanks, I try to re-upload now, but still didn’t show. I google it too, but I didn’t find a solution.

supergreg Dec 8, 2018 · 4:26 am #11108

Done it, still same problem.

Andrew Misplon Puro Dec 8, 2018 · 9:56 am #11109

Thanks, we know the image isn’t the problem.

Have you tried a brief plugin conflict test to see if there is a working baseline to be found? If you temporarily deactivate all plugins, is there any change in Chrome? If you’re using a caching plugin or an optimization plugin, clear those before deactivation.

supergreg Dec 8, 2018 · 3:54 pm #11110

Thanks, I finally solve the problem. I deactivate all the plugins and after activate them again the favicon finally showed up (I’m not using a caching plugin btw).

9 posts