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Post page doesn't work with Ultra

Ultra Theme started by dasfeeder Feb 12, 2016 5 replies
dasfeeder Feb 12, 2016 · 3:33 pm #3043

Hi!

I’m wondering if anyone know why my post page shows no posts at all, but my other themes shows all posts with no problem.

How can I troubleshoot this?

Cheers!

Andrew Misplon Puro Feb 12, 2016 · 8:59 pm #3044

Hi dasfeeder

Sorry to hear about the hassle. Could we take a look? If so, go to Users > Add New and create a temporary Administrator account:

Email: [email protected]

Thanks

dasfeeder Feb 12, 2016 · 9:04 pm #3046

Hello!

The page is here: http:// caresilabs “dot” com/blog/

I’ve set the “Posts page” in Settings/Reading to exactly that page. And if I switch to any other theme my posts will show up there.
Enabling the debug=true in wp-config shows nothing.

Is there anything I can do myself before we try your suggestion?

Thanks in advance!

Andrew Misplon Puro Feb 12, 2016 · 9:13 pm #3047

Thanks for the info. I’m a little stumped. All looks normal besides the missing content. The page body is getting a class of blog like it should. On the off change, a plugin isn’t interacting well with Ultra I might try temporarily deactivating all plugins at once and see if that changes anything.

After that, perhaps consider letting us take a look. We usually suggest creating a new account so you can delete it once we’re done. That way no permanent access details are shared.

dasfeeder Feb 12, 2016 · 9:19 pm #3050

Thanks for the tip but I disabled ALL plugins and it didn’t help.

What I can tell is that post page worked like a charm yesterday but now it doesn’t. I uninstalled the Theme and installed it again and it didn’t help either. Does Ultra save something in the db? If yes what? Maybe I can clean that data?

Cheers!

Andrew Misplon Puro Feb 12, 2016 · 9:25 pm #3051

Sure, we can definitely try. All themes save theme mods from settings and or the Customizer in a table. We can clear that table.

1. Download and install: https://wordpress.org/plugins/wordpress-database-reset/.
2. Go to Tools > Database Reset, select the Options table. Enter the security code and reset.

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