Support/Ultra Theme/Plugin altered layout HELP!

Plugin altered layout HELP!

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  • November 23, 2015 at 10:15 pm #2707

    simon smith
    Participant

    A dodgy plugin has altered my layout I deleted the plugin and no…how do i get rid of the layout change? HELP!

    The page is at http://www.scroogeinspired.co.uk/the-cast-and-crew/

    I can’t see or change the line on the right hand side….

    How do I lose it?

    Simon

    November 23, 2015 at 10:17 pm #2708

    Andrew Misplon
    Keymaster

    Hi Simon

    Sorry to hear about the hassle. I’ll be able to take a look in 20mins or so. Chat then.

    November 23, 2015 at 10:50 pm #2710

    simon smith
    Participant

    Thanks

    simon

    November 23, 2015 at 10:57 pm #2712

    Andrew Misplon
    Keymaster

    I’m online 🙂

    I’ll need a little info:

    * How did this page look before?
    * Are revisions active? Click Screen Options and enable Revisions. Does it help to roll back?
    * What plugin did you install and then uninstall?
    * Was this page originally built using SiteOrigin Page Builder or the regular Visual/Text tabs?
    * Is there meant to be a sidebar present?

    Thanks

    November 23, 2015 at 11:04 pm #2714

    simon smith
    Participant

    thankyou!!!

    * How did this page look before? Exactly the same but with no line down the RHS (it’s on all the pages on my little site now)
    * Are revisions active? Click Screen Options and enable Revisions. Does it help to roll back? (nope, I can’t spot any code change on the pages, it’s definitely affected the template.
    * What plugin did you install and then uninstall? – A stats counter thing. from a company cal wpadm or something. I just freaked and pdeleted it when I realised it was showing a counter on all pages…idiot that i am.
    * Was this page originally built using SiteOrigin Page Builder or the regular Visual/Text tabs? Hope page was built usig siteorigin and is unnafected, the other affected pages are built using tabs.
    * Is there meant to be a sidebar present? ….NO!!!

    thanks for your help!

    s

    November 23, 2015 at 11:06 pm #2715

    Andrew Misplon
    Keymaster

    Thanks for the detailed feedback, that helps.

    If Appearance > Widgets > Sidebar is empty you shouldn’t have to set each page to Full Width (page template), the page should automatically act as a full-width page when there are no sidebar widgets. Try going to Appearance > Widgets and confirm no widgets have been added to the sidebar.

    November 23, 2015 at 11:16 pm #2716

    Andrew Misplon
    Keymaster

    To dive into the details for a second, when no sidebar widgets are present, the body tag in the site’s source code, stops printing a class called sidebar. With this information being removed, the theme reverts to a full-width layout. For some reason, the sidebar tag is printing, even though there are no widgets in the sidebar. My next idea would be to try a plugin conflict test:

    Resolving Plugin Conflicts

    November 23, 2015 at 11:21 pm #2717

    simon smith
    Participant

    Thanks.
    Nope I can’t seem to see any widgets in the sidebar
    It’s empty…
    S

    November 23, 2015 at 11:22 pm #2719

    Andrew Misplon
    Keymaster

    Thanks for checking. Please, try running a plugin conflict test:

    Resolving Plugin Conflicts

    November 23, 2015 at 11:30 pm #2721

    simon smith
    Participant

    Ok,

    I am trying that out. thnks

    s

    November 23, 2015 at 11:31 pm #2722

    Andrew Misplon
    Keymaster

    Thanks.

    November 23, 2015 at 11:37 pm #2723

    simon smith
    Participant

    Cool,

    Thanks. I did a theme reboot.

    seems to have worked.

    thanks for your help!

    s

    November 23, 2015 at 11:38 pm #2724

    Andrew Misplon
    Keymaster

    Super 🙂 Glad to hear it.

    If anything else comes up, please, let me know.

    All the best.

    November 23, 2015 at 11:40 pm #2725

    simon smith
    Participant

    One More thing!!!!

    Why is my content title black? I want it to be purple?

    Simon

    November 23, 2015 at 11:42 pm #2726

    Andrew Misplon
    Keymaster

    Can you confirm that Appearance > Customize > Theme Design > Content Header > Heading Color is set as required?

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