[Resolved] Page jumped out of the SiteOrigin page Builder

Please, see the screenshot I posted on the previous page. This is a hosting created form that protects the WordPress admin area. You won’t see this once you’ve used it once. If you try access your admin area from another browser or from a private browsing window, you’ll see it.

Please, reach out to your hosts and ask them if they can assist with the login details we’re chatting about. You can send them the screenshot I posted on page one of our topic to assist in the request. Thanks.

I need to access WP to try and assist further. There is a hosting level login form that’s blocking my access. I recognise you’re not getting this form but I am. There isn’t anything I can change locally to get around this form. This form is setup in your hosting admin panel, it’s a common hosting level protection for the WP login form. My suggestion is to contact/email/call your hosting company and ask them how to retrieve the details (username and password) for this form:

https://puro-4401.kxcdn.com/wp-content/uploads/2017/02/initial-login.png

Alternatively, search your hosting company documentation. For example: https://za.godaddy.com/help/password-protecting-a-directory-in-your-shared-hosting-account-4057. Those steps would let you know how a password like this was set and therefore how to roll it back/undo it.

Thanks, that doesn’t work, unfortunately.

Thanks.

Content is pushed out of Page Builder if a big JavaScript conflict occurs that essentially knocks Page Builder over. For whatever reason, that conflict isn’t occurring anymore. This is one of these issues that I’d need to see live to try and find the conflicting plugin. I’ve looked now, there don’t seem to be any JavaScript errors presenting and content in new pages is normal. Page Builder 2.5 has huge changes in it that should prevent this happening again. There is no method that I know of to move content back into Page Builder when this happens. Do you have any site backups from before this problem occurred? If not, ask your hosts if they maintain backups and when the last one they have is from.