[Resolved] Not responsive

This topic contains 2 replies, has 2 voices, and was last updated by  Andrew Misplon 1 year, 10 months ago.

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  • #3739

    graphicsgeezer
    Participant

    I bought the Ultra theme and installed it on my site. I’ve used lots of themes before. It seemed to be working correctlly but I discovered it is not responsive. The only stuff I’ve put in the website is unformatted text. But the theme simply doesn’t work.

    I’d give you the URL but I’m now working with another theme. I’d appreciate it if you have any ideas as to why the theme just isn’t responsive. Other themes have worked properly in the past on this site, same configuration and versions of WordPress, etc.

    Thanks for any help.

    #3740

    Andrew Misplon
    Keymaster

    Hi graphicsgeezer

    Thanks for reaching out and for your support. Please, can you check that the following setting is enabled:

    Appearance > Theme Settings > Responsive Layout

    Ultra is responsive, I’m sure we can resolve this challenge 🙂

    #3742

    Andrew Misplon
    Keymaster

    Glad to hear that helped. If any further questions come up, please, let me know.

    All the best.

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