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Not responsive

Ultra Theme started by graphicsgeezer Jun 10, 2016 2 replies
graphicsgeezer Jun 10, 2016 · 6:58 am #3739

I bought the Ultra theme and installed it on my site. I’ve used lots of themes before. It seemed to be working correctlly but I discovered it is not responsive. The only stuff I’ve put in the website is unformatted text. But the theme simply doesn’t work.

I’d give you the URL but I’m now working with another theme. I’d appreciate it if you have any ideas as to why the theme just isn’t responsive. Other themes have worked properly in the past on this site, same configuration and versions of WordPress, etc.

Thanks for any help.

Andrew Misplon Puro Jun 10, 2016 · 10:02 am #3740

Hi graphicsgeezer

Thanks for reaching out and for your support. Please, can you check that the following setting is enabled:

Appearance > Theme Settings > Responsive Layout

Ultra is responsive, I’m sure we can resolve this challenge 🙂

Andrew Misplon Puro Jun 10, 2016 · 7:47 pm #3742

Glad to hear that helped. If any further questions come up, please, let me know.

All the best.

3 posts