- This topic has 2 replies, 2 voices, and was last updated 6 years, 11 months ago by Andrew Misplon.
- June 10, 2016 at 6:58 am #3739
I bought the Ultra theme and installed it on my site. I’ve used lots of themes before. It seemed to be working correctlly but I discovered it is not responsive. The only stuff I’ve put in the website is unformatted text. But the theme simply doesn’t work.
I’d give you the URL but I’m now working with another theme. I’d appreciate it if you have any ideas as to why the theme just isn’t responsive. Other themes have worked properly in the past on this site, same configuration and versions of WordPress, etc.
Thanks for any help.June 10, 2016 at 10:02 am #3740
Thanks for reaching out and for your support. Please, can you check that the following setting is enabled:
Appearance > Theme Settings > Responsive Layout
Ultra is responsive, I’m sure we can resolve this challenge 🙂June 10, 2016 at 7:47 pm #3742
Glad to hear that helped. If any further questions come up, please, let me know.
All the best.
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