- This topic has 6 replies, 2 voices, and was last updated 6 years, 9 months ago by Andrew Misplon.
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- December 21, 2017 at 8:30 am #8469
ChrisParticipantPolestar Theme 1.0.18
Polestar Plugin Premium 1.0.5
WP 4.9.1
Plugin Conflicts testet – Problem remains even with all other plugins deactivated.December 21, 2017 at 8:38 am #8470
ChrisParticipantRevert to Polestar Theme 1.0.17 – Menu is displayed.
December 21, 2017 at 4:49 pm #8477
Andrew MisplonKeymasterHi Chris
Great to hear from you. Sorry you ran into a problem, I’m sure we can solve it. Could you perhaps run the upgrade again so I can take a look? After the upgrade can you perhaps check that
Customize > Theme Settings > Navigation > Header Menu
is enabled. And if possible, please, send a link.December 22, 2017 at 8:52 am #8478
ChrisParticipantThis reply has been marked as private.December 22, 2017 at 10:57 am #8479
Andrew MisplonKeymasterThanks Chris. Has the site been updated now? I can see the menu but I can’t see the theme version because of the caching plugin. The theme demo seems ok, it’s running the latest version: https://demo.purothemes.com/polestar/. Do you perhaps want to reach out to me via email so I can send instructions for creating a temporary admin user account? I could then run the upgrade and check the issue myself and resolve it then.
December 22, 2017 at 11:02 am #8480
Andrew MisplonKeymasterEmail sent. Thanks.
December 22, 2017 at 4:15 pm #8481
Andrew MisplonKeymasterPremium user. Topic migrated to email.
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