[Resolved] Main menu drop-down stopped working

  • Author
    Posts
  • #4629

    yeldraem
    Participant

    HiAndrew,

    I am told to use another email, that this email is already registered ([email protected]

    #4630

    yeldraem
    Participant

    OK tried this:

    >Apologies, doing too many things at once!
    >
    >Yes, please, create a new user account but the details should have been:>
    >
    >Username: puro
    >Email: [email protected]
    >User level: Administrator
    >
    >Will do my best to get this fixed ASAP.

    But I am told to use another email, that this email is already registered ([email protected]

    #4631

    Andrew Misplon
    Keymaster

    Cool, I’ll reset password in a moment.

    #4632

    Andrew Misplon
    Keymaster

    vumax, update is out, let me know how it goes.

    #4633

    Andrew Misplon
    Keymaster

    There is no user registered for [email protected] when I try to reset the password. When you click on Users in WordPress, do you see an account there for [email protected]? You can use [email protected] if that’s easier.

    #4635

    Andrew Misplon
    Keymaster

    Here is what i get when i register with that info

    #4638

    yeldraem
    Participant

    Ooops tried to send you a screen capture.

    Any way, are you sure you want me to register a new user called puro, because both those emails say they are in use.

    #4639

    Andrew Misplon
    Keymaster

    I think you’re trying to add my WordPress.org usernames, let me try login with that, one moment.

    #4640

    yeldraem
    Participant

    I am trying to create a new user at purothemes.com is that right.

    #4641

    Andrew Misplon
    Keymaster

    So I need to login to your website so I can assist with the issue. Please, login to your website: http://svghomesandland.com/, go to Users > Add New and create a new Administrator account for [email protected]. Thanks.

    #4643

    yeldraem
    Participant

    Aw, first time trying this. OK will do.

    #4644

    yeldraem
    Participant

    Done

    #4645

    Andrew Misplon
    Keymaster

    The email could not be sent.
    Possible reason: your host may have disabled the mail() function.

    There isn’t an active mail function on your server so I can’t retrieve a password. Please, go to Users and create a password, email it me on [email protected]. Thanks.

    #4650

    vumax
    Participant

    Now it works fine on the Firefox-Browser too. Thank you so much. You did a great job!

    #4651

    Andrew Misplon
    Keymaster

    Super, really glad it’s fixed. Thanks for your patience, appreciate it 🙂

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