- This topic has 33 replies, 5 voices, and was last updated 5 years, 11 months ago by Andrew Misplon.
Tagged: Main Menu Deopdown
- August 25, 2016 at 6:06 pm #4629
I am told to use another email, that this email is already registered ([email protected]August 25, 2016 at 7:06 pm #4630
OK tried this:
>Apologies, doing too many things at once!
>Yes, please, create a new user account but the details should have been:>
>Email: [email protected]
>User level: Administrator
>Will do my best to get this fixed ASAP.
But I am told to use another email, that this email is already registered ([email protected]August 25, 2016 at 7:07 pm #4631
Cool, I’ll reset password in a moment.August 25, 2016 at 7:08 pm #4632
vumax, update is out, let me know how it goes.August 25, 2016 at 7:13 pm #4633
There is no user registered for [email protected] when I try to reset the password. When you click on Users in WordPress, do you see an account there for [email protected]? You can use [email protected] if that’s easier.August 25, 2016 at 7:27 pm #4635
Here is what i get when i register with that infoAugust 25, 2016 at 7:33 pm #4638
Ooops tried to send you a screen capture.
Any way, are you sure you want me to register a new user called puro, because both those emails say they are in use.August 25, 2016 at 7:34 pm #4639
I think you’re trying to add my WordPress.org usernames, let me try login with that, one moment.August 25, 2016 at 7:35 pm #4640
I am trying to create a new user at purothemes.com is that right.August 25, 2016 at 7:36 pm #4641
So I need to login to your website so I can assist with the issue. Please, login to your website: http://svghomesandland.com/, go to
Users > Add Newand create a new Administrator account for [email protected]. Thanks.August 25, 2016 at 7:39 pm #4643
Aw, first time trying this. OK will do.August 25, 2016 at 7:41 pm #4644
DoneAugust 25, 2016 at 7:43 pm #4645
The email could not be sent.
Possible reason: your host may have disabled the mail() function.
There isn’t an active mail function on your server so I can’t retrieve a password. Please, go to Users and create a password, email it me on [email protected]. Thanks.August 26, 2016 at 7:48 am #4650
Now it works fine on the Firefox-Browser too. Thank you so much. You did a great job!August 26, 2016 at 11:12 am #4651
Super, really glad it’s fixed. Thanks for your patience, appreciate it 🙂
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