Support/Ultra Theme/Issue when restoring screen down

Issue when restoring screen down

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  • March 3, 2016 at 4:47 pm #3134

    Andrew Misplon
    Keymaster

    Hi 🙂 Thanks for your support and for reaching out. Do you perhaps have a URL we could check? If you’d like to keep your site private you could use the Set as private reply checkboxbelow. I’m sure we’ll be able to assist once we’ve taken a look.

    Thanks

    March 3, 2016 at 5:04 pm #3135

    maxwellrobbins
    Participant
    This reply has been marked as private.
    March 3, 2016 at 5:07 pm #3136

    Andrew Misplon
    Keymaster

    Thanks.

    It appears that the code is slightly malformed. No WordPress classses are printing to the body tag in the source code. This will break a lot of theme functionality. Please, try temporarily deactivating all plugins not made by SiteOrigin and see if there is any change. If you let me know when all non-SiteOrigin plugins are deactivated I can check the source code for you.

    March 4, 2016 at 5:11 am #3138

    maxwellrobbins
    Participant

    I have deactivated all plugins that are not affiliated with SiteOrigin. There doesn’t seem to be much change.

    March 4, 2016 at 7:17 pm #3139

    Andrew Misplon
    Keymaster

    Support topic migrated to email.

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