- This topic has 11 replies, 2 voices, and was last updated 5 years, 11 months ago by haojie.
- April 10, 2017 at 9:47 am #6264
Because of the WordPress and Ultra Theme, I can build my own website, thanks a lot.
The problem is when I open my website via IE, it doesn’t display normally.
The icons in the top bar and SiteOrigin Features are all disappeared.
The social links in Top Bar Social Menu displays vertically one by one. Also the icons are gone.
The Primary Menu and Footer Menu also display vertically.
The third picture in the Home Slider is not stretched, but with other browsers it is stretched.
It seems the page is not wide enough, the contents don’t display in one row while they do in other browsers.
Thank you very much.
IE Version: 11.953.14393.0
My Website: http://www.haoruilighting.comApril 10, 2017 at 11:26 am #6265
Please, can you check if these issues are happening when you view the demo: http://demo.purothemes.com/ultra.
SSL has expired, I’ll sort it out today, please, click Advanced and pass through the warning screen. Thanks.April 10, 2017 at 11:27 am #6266
You can also try testing your own site right away without caching. Go to your caching plugin, clear the cache and then deactivate the caching plugin and re-test.April 10, 2017 at 2:39 pm #6273
Hi, thanks for your kind reply.
I tried the demo and my site, clear the cache, but the issues still happened.
Is there anything else I can try?April 10, 2017 at 2:44 pm #6274
Thanks. What is the result when you view the demo site? That’s a test, does it look normal?April 10, 2017 at 2:51 pm #6275
With regards to the caching plugin, did you deactivate it after clearing its cache?April 11, 2017 at 2:52 am #6280
Sorry I failed to upload the screenshots.
The demo site displayed the same as my site.
I checked the “Delete Browsing History When Exit”, the history includes temporary internet and site files. And in the settings I did not check the “Allow to Use Cache and Database”
April 11, 2017 at 8:40 am #6283
- This reply was modified 5 years, 11 months ago by haojie.
Thanks. It sounds like you are using an old I.E. version in IE11. On your keyboard click F11 to open dev tools and somewhere there it’ll tell you what version you are rendering with, I suspect it’s an older version. I am on my phone today but wil send you screenshots later tonight GMT+2April 11, 2017 at 10:59 am #6284
Thank you, you are right.
When I opened the dev tools and turned to the Emulation tool (CTRL+7), I found the default document mode is 7. When I chose 11, the site turned to normal.
So can it be solved? Render at least IE9?April 11, 2017 at 6:45 pm #6285
Super, glad we’re making progress.
If you switch the renderer to IE11, things should go back to normal.April 12, 2017 at 5:48 am #6287
Yes, you are right, thank you.
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