[Resolved] Error message after renewing license and activating site This topic contains 2 replies, has 2 voices, and was last updated by Andrew Misplon 4 months, 1 week ago. Tagged: license update Author Posts September 12, 2018 at 6:16 pm #10518 Barbara DayParticipant HI, I’m getting the error below, what’s the best way to fix it? Version 1.0.5 | By Puro | View details Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature Thanks September 12, 2018 at 6:20 pm #10519 Andrew MisplonKeymaster Hi Barbara Great to hear from you. Sorry about this. It isn’t unique to Polestar Premium. There are a few things that can cause this. Do you want to try a quick manual install? Instructions to follow. September 12, 2018 at 6:21 pm #10520 Andrew MisplonKeymaster This reply has been marked as private. Author Posts Viewing 3 posts - 1 through 3 (of 3 total) You must be logged in to reply to this topic.