[Resolved] Error message after renewing license and activating site

This topic contains 2 replies, has 2 voices, and was last updated by  Andrew Misplon 7 months, 2 weeks ago.


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  • #10518

    Barbara Day


    I’m getting the error below, what’s the best way to fix it?

    Version 1.0.5 | By Puro | View details
    Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature



    Andrew Misplon

    Hi Barbara

    Great to hear from you. Sorry about this. It isn’t unique to Polestar Premium. There are a few things that can cause this. Do you want to try a quick manual install? Instructions to follow.


    Andrew Misplon
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