yandgtech Sep 13, 2015 · 11:17 am #2253 Hi Team,
Site: http://yandg.in/
We have tried many contact Form plugins from Jetpack form to Contact Form 7 and many more plugins for our contact us page but they are not working as they are not sending any emails when any visitor enter details on website.
We tried with plugin supported test email sending as they are working but when visitor enter form details then no email get in configured email.
Kindly look into this or suggest the best plugin for contact form which works well with Ultra Theme,
Regards
Yogesh Chinchole
Andrew Misplon Puro Sep 17, 2015 · 5:33 pm #2313 Thread notes:
Challenge resolved by changing the contact page slug. Cause still unknown. Thread resolved for the moment.
yandgtech Sep 17, 2015 · 9:49 pm #2315 Emails are coming to my personal email ID ..
yandgtech Sep 17, 2015 · 9:50 pm #2316 Partially clicking something in my mind for email coming to my personal email as … for wordpress account I have configured my personal email ID thats why …
Andrew Misplon Puro Sep 17, 2015 · 10:20 pm #2318 A few places to check:
1. Check the form. I don’t think emails come to your personal Jetpack email address. When you set the form up you enter which email address the emails should go to.
2. If the above doesn’t work. Check your email plugin. The additional one you’re using for your SMTP settings.
Andrew Misplon Puro Sep 17, 2015 · 10:23 pm #2319 Go to Pages > Contact Us. The to: email address is listed there in the first line. Try changing it to another one of your email addresses, it should respond. It was working for me earlier. Sent to where I listed.
yandgtech Sep 18, 2015 · 9:06 pm #2325 Entered but not coming to that email ID … used email – [email protected]
Andrew Misplon Puro Sep 18, 2015 · 9:13 pm #2326 Have you done any troubleshooting yet? If so, what steps have you taken to try resolve?
Andrew Misplon Puro Sep 18, 2015 · 9:15 pm #2327 With all WordPress challenges a standard troubleshooting process would be to reduce the installation back to a vanilla state. If the issue resolves you’d build it back up again until the issue re-appears.
Andrew Misplon Puro Sep 18, 2015 · 9:33 pm #2328 I removed the square brackets from your email form subject. Not sure, that might have been a problem. Form works for me now. Switched it over to your email address. Give it a try.
Andrew Misplon Puro Sep 18, 2015 · 9:50 pm #2329 Thread update: We seem to have been successful by removing square brackets that were part of the user inputted subject.