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Hi – I just started working on a multilingual site (http://ultraschall-training.eu/en/) for a client using the Ultra Pro template, and the top bar (where the phone number and email appear) does not display? Does anyone know why, or what setting I need to change so that it shows up? Thanks – Reid
Hi Reid
Thanks for your support.
Please, try going to
Appearance > Theme Settingsand ensure that theTop Barsetting is enabled.Thanks Andrew – It is enabled. I just tried disabling and re-enabling also, but it still does not appear.
Would it be possible for you to create a temporary user account so we can login and take a look? You can create a new user account from
Users > Add Newin WordPress. Below you’ll find the information to enter and actions to take:Username: puro
Email: [email protected]
Password: Click Show Password and copy the provided password to your clipboard (ctrl + c).
Send User Notification: Disable this checkbox
Role: AdministratorLastly, click
Add New User. Once that’s done, please, reply to this email and send us your site’s URL (web address) and the password for our new user account. You can either use theSet as private replycheckbox below or email us on [email protected]. Thanks 🙂Thanks Andrew! It is working perfectly now. I really appreciate your help and quick responses! – Reid
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