- This topic has 5 replies, 2 voices, and was last updated 8 years, 4 months ago by Andrew Misplon.
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- May 11, 2016 at 1:33 pm #3458
ReidParticipantHi – I just started working on a multilingual site (http://ultraschall-training.eu/en/) for a client using the Ultra Pro template, and the top bar (where the phone number and email appear) does not display? Does anyone know why, or what setting I need to change so that it shows up? Thanks – Reid
May 11, 2016 at 1:43 pm #3459
Andrew MisplonKeymasterHi Reid
Thanks for your support.
Please, try going to
Appearance > Theme Settings
and ensure that theTop Bar
setting is enabled.May 11, 2016 at 1:53 pm #3460
ReidParticipantThanks Andrew – It is enabled. I just tried disabling and re-enabling also, but it still does not appear.
May 11, 2016 at 1:55 pm #3461
Andrew MisplonKeymasterWould it be possible for you to create a temporary user account so we can login and take a look? You can create a new user account from
Users > Add New
in WordPress. Below you’ll find the information to enter and actions to take:Username: puro
Email: [email protected]
Password: Click Show Password and copy the provided password to your clipboard (ctrl + c).
Send User Notification: Disable this checkbox
Role: AdministratorLastly, click
Add New User
. Once that’s done, please, reply to this email and send us your site’s URL (web address) and the password for our new user account. You can either use theSet as private reply
checkbox below or email us on [email protected]. Thanks 🙂May 11, 2016 at 2:42 pm #3462
ReidParticipantThanks Andrew! It is working perfectly now. I really appreciate your help and quick responses! – Reid
May 11, 2016 at 4:17 pm #3463
Andrew MisplonKeymasterSuper 🙂 Really glad to hear that helped. Chat soon. Cheers.
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