Resolved

Sticky Header Broken?

Ultra Theme started by ben_demotic Aug 26, 2016 14 replies
ben_demotic Aug 26, 2016 · 11:48 pm #4652

The sticky header works as always when you scroll down, but when you scroll back up again, it doesn’t return to its full size, which means that there is a 51px(?) gap between the header and the top of the content (I have zero margin set so should be no gap normally).

I’ve read that the latest upgrade breaks the header but not sure if this is the behaviour you meant?

Thanks

Andrew Misplon Puro Aug 27, 2016 · 11:54 am #4653

Hi Ben

Thanks for reaching out, sorry to hear about the hassle.

There was a problem with menu drop-down’s in Firefox which we’ve resolved. I haven’t seen any sticky problems yet. Apologies for any hassles caused, we rolled out a few highly requested features but it did require changing the way a few things worked. Please, send me a link to your site so I can check the problem out. Set as private reply below if you want to keep your URL private.

ben_demotic Aug 30, 2016 · 6:55 pm #4682

Hi Andrew

I’ve noticed that the correct behaviour is exhibited when you are logged into WordPress and the admin bar is shown at the top – so my issue only appears when not logged in.

ben_demotic Aug 30, 2016 · 6:55 pm #4683

This reply has been marked as private.

Andrew Misplon Puro Aug 30, 2016 · 6:58 pm #4684

Thanks for your feedback. Could I take a look? If so, please, create a new user account, Users > Add New:

Username: puro
Email: [email protected]
Role: Administrator

Enable the option to send password via email. I’ll try fix this quickly. Apologies, I’m not sure what the issue is, I haven’t seen this before.

ben_demotic Aug 31, 2016 · 3:50 pm #4691

This reply has been marked as private.

Andrew Misplon Puro Aug 31, 2016 · 3:54 pm #4692

Thanks. No need for another thread.

It looks like the mail function is disabled in your WP install, please, could you send me a password. Thanks.

ben_demotic Aug 31, 2016 · 4:01 pm #4694

This reply has been marked as private.

Andrew Misplon Puro Aug 31, 2016 · 4:02 pm #4695

Thanks, I’m in, will report back in a few mins.

You’re right, separate is better.

Andrew Misplon Puro Aug 31, 2016 · 4:13 pm #4696

Phew, ok, thanks for all of your support, really appreciate it. I see the issue and will revert with a fix just a little bit later.

Andrew Misplon Puro Aug 31, 2016 · 6:09 pm #4699

I have this fixed locally. I’ll push an update tomorrow to resolve. Just need to do a bit more testing and add a few other items into the update. Appreciate all the help.

Andrew Misplon Puro Aug 31, 2016 · 6:48 pm #4701

I’ve temporarily disabled sticky header scaling. This resolves the problem. Please, enable scaling again tomorrow once the update has been released and you’ve updated. Thanks 🙂

Andrew Misplon Puro Sep 1, 2016 · 6:02 pm #4738

Hey Ben

The update is being released now. Let me know how it goes. Thanks.

ben_demotic Sep 2, 2016 · 2:24 pm #4752

I can confirm that the sticky header scaling is now behaving as expected.

Many thanks for your help with this.

Andrew Misplon Puro Sep 2, 2016 · 3:05 pm #4754

Awesome 🙂 Thanks for checking.

15 posts