[Resolved] Problemas with favicon on Chrome

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  • #11077

    supergreg
    Participant

    Hi:

    Thanks for the theme it works great; but I’m having a trouble with the favicon not showing on google chrome. It shows ok in every other web browser.

    Thanks

    #11080

    Andrew Misplon
    Keymaster

    Hi

    Thanks for reaching out. Please, send a link and I’ll take a look.

    #11082

    supergreg
    Participant

    Sorry I forgot it:

    Inicio

    Thanks

    #11086

    Andrew Misplon
    Keymaster

    I’ve done some Googling and code inspection and don’t yet know what the issue is. Have you perhaps tried uploading the Favicon again? Perhaps rename and attempt to re-upload? Let me know, I’m sure we can find a way to get through this challenge.

    #11088

    supergreg
    Participant

    Thanks, I try to re-upload now, but still didn’t show. I google it too, but I didn’t find a solution.

    #11100

    Andrew Misplon
    Keymaster

    Can you perhaps try the Puro favicon as a benchmark?

    https://puro-4401.kxcdn.com/wp-content/uploads/2016/06/puro-logo-1.png

    That’s one test we can run, to check if there is an unknown issue with the image.

    #11108

    supergreg
    Participant

    Done it, still same problem.

    #11109

    Andrew Misplon
    Keymaster

    Thanks, we know the image isn’t the problem.

    Have you tried a brief plugin conflict test to see if there is a working baseline to be found? If you temporarily deactivate all plugins, is there any change in Chrome? If you’re using a caching plugin or an optimization plugin, clear those before deactivation.

    #11110

    supergreg
    Participant

    Thanks, I finally solve the problem. I deactivate all the plugins and after activate them again the favicon finally showed up (I’m not using a caching plugin btw).

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