Support/Ultra Theme/Problem with e-mail/ contact form

[Resolved] Problem with e-mail/ contact form

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  • September 30, 2016 at 2:27 pm #5023

    Jan
    Participant

    Hi! Im using ninja forms as my contact form. Apperently massenges sent via the form are not beeing send to my server. According to the ninja forms guys, thre might be a conflict with another plugin or functionality used on my page. Do you have any idea what could cause this problem? Would be great to fix that!

    September 30, 2016 at 2:55 pm #5024

    Andrew Misplon
    Keymaster

    Hi Jan

    Sorry, not sure off hand. There are no known conflicts. To test you’d temporarily deactivate all plugins except for Ninja Forms and see if anything changes. You can even switch over to a default theme like Twenty Sixteen and test with all plugins deactivated. If the issue clears up, activate Ultra, retest, then activate your plugins one by one, testing each time.

    Resolving Plugin Conflicts

    September 30, 2016 at 9:31 pm #5025

    Jan
    Participant

    Hi! Thanks for your reply! Solved the Problem by using another contact form.
    Cheers Jan

    October 1, 2016 at 9:36 am #5026

    Andrew Misplon
    Keymaster

    Super 🙂 Glad to hear you’ve made progress. All the best with your site.

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