Resolved

Problem with e-mail/ contact form

Ultra Theme started by Jan Sep 30, 2016 3 replies
Jan Sep 30, 2016 · 2:27 pm #5023

Hi! Im using ninja forms as my contact form. Apperently massenges sent via the form are not beeing send to my server. According to the ninja forms guys, thre might be a conflict with another plugin or functionality used on my page. Do you have any idea what could cause this problem? Would be great to fix that!

Andrew Misplon Puro Sep 30, 2016 · 2:55 pm #5024

Hi Jan

Sorry, not sure off hand. There are no known conflicts. To test you’d temporarily deactivate all plugins except for Ninja Forms and see if anything changes. You can even switch over to a default theme like Twenty Sixteen and test with all plugins deactivated. If the issue clears up, activate Ultra, retest, then activate your plugins one by one, testing each time.

Resolving Plugin Conflicts

Jan Sep 30, 2016 · 9:31 pm #5025

Hi! Thanks for your reply! Solved the Problem by using another contact form.
Cheers Jan

Andrew Misplon Puro Oct 1, 2016 · 9:36 am #5026

Super 🙂 Glad to hear you’ve made progress. All the best with your site.

4 posts