- This topic has 5 replies, 2 voices, and was last updated 8 years, 11 months ago by Puro Support.
- AuthorPosts
- January 7, 2016 at 1:36 pm #2894
Сергей КолокольчиковParticipantBeginning: https://purothemes.com/support/topic/help-me-please-with-my-page/
Mozilla: http://darkscience.ru/wp-content/uploads/2016/01/IMG_6395.jpg
Chrome: http://darkscience.ru/wp-content/uploads/2016/01/IMG_6394.jpg
Safari: http://darkscience.ru/wp-content/uploads/2016/01/IMG_6393.jpgI’ve deactivate WPTouch
January 8, 2016 at 3:59 am #2898
Puro SupportKeymasterApologies for the problem you’re encountering. When testing in Chrome’s mobile emulator and on my iPhone 6s, I’m unable to replicate. I’m really keen to help you with the problem, I just need to find a way of seeing it first.
Here is how Chrome looks on the 6s:
https://purothemes.com/wp-content/uploads/2016/01/IMG_0500.jpgAny ideas?
January 8, 2016 at 1:25 pm #2901
Сергей КолокольчиковParticipantSo, I’am using iPhone 5s, and they have different resolution: iPhone 5s – 640×1136 pixels; iPhone 6s -750 x 1334 pixels.
Try to see it on the other device.
January 9, 2016 at 4:10 am #2904
Puro SupportKeymasterIn OS X Chrome if I test using the iPhone 5 simulator and then change the page scale to 0.9 I can see the problem. If the page scale is 1.0 the problem doesn’t seem to persist.
1. Does the problem persist if you deactivate all plugins excluding those made by SiteOrigin?
2. Is the problem visible on all pages or just the home page?
3. Do you see the problem on the demo site http://demo.purothemes.comI appreciate your help and patience, I’m sure we’ll have this fixed soon.
January 9, 2016 at 3:26 pm #2905
Сергей КолокольчиковParticipantOh, Yeah! You was right! Plugin “AddToAny Share Buttons” make it. Now I changed the size of icons and it is working the best!
Thank you! Ultra is a very good theme, I like it very much. And also, thank you for the quick help!
January 9, 2016 at 11:47 pm #2906
Puro SupportKeymasterThat’s fantastic news. We’re really glad you were able to resolve. Thanks for sharing the solution and for your support.
If anything else comes up, please, let us know.
Cheers for now.
- AuthorPosts
You must be logged in to reply to this topic.