Resolved

Main menu drop-down stopped working

Ultra Theme started by yeldraem Aug 24, 2016 33 replies
yeldraem Aug 24, 2016 · 11:48 pm #4556

Hi,

The main menu did drop down and now it doesn’t. The dropdown in the top nav still works but not the main.

I switched the menus between the 2 locations. Top nav still works main does not.

What have I done??

Thx..

yeldraem Aug 25, 2016 · 7:06 pm #4630

OK tried this:

>Apologies, doing too many things at once!
>
>Yes, please, create a new user account but the details should have been:>
>
>Username: puro
>Email: [email protected]
>User level: Administrator
>
>Will do my best to get this fixed ASAP.

But I am told to use another email, that this email is already registered ([email protected]

Andrew Misplon Puro Aug 25, 2016 · 7:07 pm #4631

Cool, I’ll reset password in a moment.

Andrew Misplon Puro Aug 25, 2016 · 7:08 pm #4632

vumax, update is out, let me know how it goes.

Andrew Misplon Puro Aug 25, 2016 · 7:27 pm #4635

Here is what i get when i register with that info

yeldraem Aug 25, 2016 · 7:33 pm #4638

Ooops tried to send you a screen capture.

Any way, are you sure you want me to register a new user called puro, because both those emails say they are in use.

Andrew Misplon Puro Aug 25, 2016 · 7:34 pm #4639

I think you’re trying to add my WordPress.org usernames, let me try login with that, one moment.

yeldraem Aug 25, 2016 · 7:35 pm #4640

I am trying to create a new user at purothemes.com is that right.

Andrew Misplon Puro Aug 25, 2016 · 7:36 pm #4641

So I need to login to your website so I can assist with the issue. Please, login to your website: http://svghomesandland.com/, go to Users > Add New and create a new Administrator account for [email protected]. Thanks.

yeldraem Aug 25, 2016 · 7:39 pm #4643

Aw, first time trying this. OK will do.

yeldraem Aug 25, 2016 · 7:41 pm #4644

Done

Andrew Misplon Puro Aug 25, 2016 · 7:43 pm #4645

The email could not be sent.
Possible reason: your host may have disabled the mail() function.

There isn’t an active mail function on your server so I can’t retrieve a password. Please, go to Users and create a password, email it me on [email protected]. Thanks.

vumax Aug 26, 2016 · 7:48 am #4650

Now it works fine on the Firefox-Browser too. Thank you so much. You did a great job!

Andrew Misplon Puro Aug 26, 2016 · 11:12 am #4651

Super, really glad it’s fixed. Thanks for your patience, appreciate it 🙂

dantwack Apr 20, 2017 · 9:10 am #6334

Hello,

i have the same Probleme since today. yesterday everything works fine

34 posts