- This topic has 33 replies, 5 voices, and was last updated 7 years, 8 months ago by Andrew Misplon.
Tagged: Main Menu Deopdown
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- August 25, 2016 at 6:06 pm #4629
yeldraemParticipantHiAndrew,
I am told to use another email, that this email is already registered ([email protected]
August 25, 2016 at 7:06 pm #4630
yeldraemParticipantOK tried this:
>Apologies, doing too many things at once!
>
>Yes, please, create a new user account but the details should have been:>
>
>Username: puro
>Email: [email protected]
>User level: Administrator
>
>Will do my best to get this fixed ASAP.But I am told to use another email, that this email is already registered ([email protected]
August 25, 2016 at 7:07 pm #4631
Andrew MisplonKeymasterCool, I’ll reset password in a moment.
August 25, 2016 at 7:08 pm #4632
Andrew MisplonKeymastervumax, update is out, let me know how it goes.
August 25, 2016 at 7:13 pm #4633
Andrew MisplonKeymasterThere is no user registered for [email protected] when I try to reset the password. When you click on Users in WordPress, do you see an account there for [email protected]? You can use [email protected] if that’s easier.
August 25, 2016 at 7:27 pm #4635
Andrew MisplonKeymasterHere is what i get when i register with that info
August 25, 2016 at 7:33 pm #4638
yeldraemParticipantOoops tried to send you a screen capture.
Any way, are you sure you want me to register a new user called puro, because both those emails say they are in use.
August 25, 2016 at 7:34 pm #4639
Andrew MisplonKeymasterI think you’re trying to add my WordPress.org usernames, let me try login with that, one moment.
August 25, 2016 at 7:35 pm #4640
yeldraemParticipantI am trying to create a new user at purothemes.com is that right.
August 25, 2016 at 7:36 pm #4641
Andrew MisplonKeymasterSo I need to login to your website so I can assist with the issue. Please, login to your website: http://svghomesandland.com/, go to
Users > Add New
and create a new Administrator account for [email protected]. Thanks.August 25, 2016 at 7:39 pm #4643
yeldraemParticipantAw, first time trying this. OK will do.
August 25, 2016 at 7:41 pm #4644
yeldraemParticipantDone
August 25, 2016 at 7:43 pm #4645
Andrew MisplonKeymasterThe email could not be sent.
Possible reason: your host may have disabled the mail() function.There isn’t an active mail function on your server so I can’t retrieve a password. Please, go to Users and create a password, email it me on [email protected]. Thanks.
August 26, 2016 at 7:48 am #4650
vumaxParticipantNow it works fine on the Firefox-Browser too. Thank you so much. You did a great job!
August 26, 2016 at 11:12 am #4651
Andrew MisplonKeymasterSuper, really glad it’s fixed. Thanks for your patience, appreciate it 🙂
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