- This topic has 33 replies, 5 voices, and was last updated 7 years, 8 months ago by
.
- Posts
Hi,
The main menu did drop down and now it doesn’t. The dropdown in the top nav still works but not the main.
I switched the menus between the 2 locations. Top nav still works main does not.
What have I done??
Thx..
That’s no good! Do you have a link we can check out?
Set as private replycheckbox below if you need it.Svghomesandland.com
Not at my computer right now.
But thx…
Sent via the Samsung GALAXY S®4 Active™, an AT&T 4G LTE smartphoneI have the same problem. But only with the Firefox-Browser. It works on IE, Opera and Chrome.
Hi vumax
Your site seems ok for me in Firefox, can you perhaps refresh Firefox a few times and see if there is any change. File extensions do have a query at the end to try bust browser cache for updates but this might not work all of the time.
@yeldraem, I can see the problem, I’m working on it right now. Will update as soon as I know more, shortly….Hi vumax
Your problem is a little different to yeldraem. I’m working hard right now to resolve this. So sorry for the hassle, I’ll revert with a solution ASAP.
Hi Andrew,
I saw vumax response and decided to try the other browsers. Same in all 3 , no drop-down in main nav , drop-down is fine in top nav.
Here is the website in case you didn’t get it last night from my phone.
svghomesandland.com
Thx.. for your help
It was working fine a few days ago so I am sure I did something wrong…
Apologies yeldraem, we’re working the problem right now. The problem everyone is experiencing is isolated to Firefox. Drop-down menus appear but aren’t clickable.
The issue on your site is different, there appear to be files missing. Can you perhaps, try re-installing Ultra. This involves switching to any other theme, deleting Ultra and then reinstalling from Appearance > Themes > Add New, use the search top right, search for Ultra, install and activate.
We’ve located the issue, a few JavaScript functions need to be changed. The issue arose as we introduced new JavaScript for the mobile menu sub-menu toggle function. We’ll hopefully, push the fix this evening GMT+2. Thanks for the wait.
@yeldraem, let me know how the steps go that I sent earlier, thanks.
Switched themes and deleted Ultra. Then uploaded installed and activated. Still no main nav drop down.
So I tried it 3 more times. Each time with a different theme and the drop downs are there. Delete Ultra each time and re install it. Still no dropdowns in Ultra.
What next?
Switching themes is just so you can delete and re-install Ultra, there isn’t any other purpose for that step.
Please, create an account for us using:
Email: [email protected]
Username: puroWe’ll take a look.
@vumax, we have a fix for the Firefox issue, pushing an update in the next few hours.Apologies, doing too many things at once!
Yes, please, create a new user account but the details should have been:
Username: puro
Email: [email protected]
User level: AdministratorWill do my best to get this fixed ASAP.
You must be logged in to reply to this topic.