Resolved

Images Warped

Polestar Theme started by Arielle May 6, 2019 4 replies
Andrew Misplon Puro May 6, 2019 · 6:41 pm #12620

Hi 🙂 If you’re using the SiteOrigin Image widget, go Dashboard > Updates and make sure there are no updates pending. This issue was resolved in Monday’s update of the Widgets Bundle.

Hope that helps.

Arielle May 6, 2019 · 7:10 pm #12621

I don’t have any updates pending and I’m still seeing the issue.

Andrew Misplon Puro May 6, 2019 · 7:21 pm #12622

The issue persists in IE 11, the next update will resolve that. Or if you aren’t using IE 11 it’s possible you’re seeing a cached version of the page. In that event, check another browser you don’t normally use to confirm or clear your browser cache. To confirm, if the images that are a problem are contained in a SiteOrigin Image widget then this is a SiteOrigin related challenge and isn’t theme related.

Your site isn’t currently accessible. I can take a look tomorrow if it’s accessible then.

Cheers

Andrew Misplon Puro May 6, 2019 · 7:28 pm #12624

Here is how an image on your linked page looks in Chrome: https://imgur.com/a/9Rkgsn1. All looks normal. Hopefully, one of the options above helps, either IE 11 or local browser cache.

5 posts