Resolved

Double Scrollbars

Ultra Theme started by ben_demotic Sep 26, 2016 7 replies
ben_demotic Sep 26, 2016 · 12:23 pm #4999

Good morning

I have discovered an issue on a few (but not all) of my sites that use Ultra (free) – my one site that uses the paid version seems to be unaffected.

In Firefox, Edge and IE I can see double vertical scrollbars. Even on your demo (https://purothemes.com/themes/?action=demo#ultra) the double scrollbars show.

On my sites, I have fixed this with:

#page {
overflow-y: hidden;
}

Not sure if this is just my machine (unlikely?) or a bug. (I removed the contents of my Custom CSS to just use the vanilla theme as well and the issue was still there).

Andrew Misplon Puro Sep 26, 2016 · 1:14 pm #5000

Hi 🙂

Thanks for raising this. We do cross-browser test but mostly work in Chrome and missed this one. We added the overflow to deal with other possible issues, a sort of backup. We’ll hotfix ASAP in the next version. For now, your fix or the below fix will work:

/* Page */
#page {
    overflow-x: visible;
}
ben_demotic Sep 28, 2016 · 4:34 pm #5019

This reply has been marked as private.

Andrew Misplon Puro Sep 28, 2016 · 4:39 pm #5020

Thanks again for your feedback. We’ll release the fix in the update in the next few days.

maultasche Oct 5, 2016 · 12:14 am #5035

Hi,

just to add: In firefox with premium version I do have this issue as well.

In Chrome everthing is fine.

Greetings, Maultasche

Andrew Misplon Puro Oct 5, 2016 · 10:56 am #5036

Hi Maultasche

Apologies for the hassle. The update has been held back with another new feature that is under development. We’ll push the update ASAP. Are you able to resolve with the Custom CSS instructions above? Thanks.

maultasche Oct 9, 2016 · 2:48 pm #5080

Hey,
it works, thanks!

Andrew Misplon Puro Oct 9, 2016 · 6:10 pm #5081

Super, glad to hear that did the trick. We expect to update Ultra tomorrow with the fix included. Thanks for your understanding.

8 posts