Support/Ultra Theme/Double Scrollbars

[Resolved] Double Scrollbars

  • Author
    Posts
  • September 26, 2016 at 12:23 pm #4999

    ben_demotic
    Participant

    Good morning

    I have discovered an issue on a few (but not all) of my sites that use Ultra (free) – my one site that uses the paid version seems to be unaffected.

    In Firefox, Edge and IE I can see double vertical scrollbars. Even on your demo (https://purothemes.com/themes/?action=demo#ultra) the double scrollbars show.

    On my sites, I have fixed this with:

    #page {
    overflow-y: hidden;
    }

    Not sure if this is just my machine (unlikely?) or a bug. (I removed the contents of my Custom CSS to just use the vanilla theme as well and the issue was still there).

    September 26, 2016 at 1:14 pm #5000

    Andrew Misplon
    Keymaster

    Hi 🙂

    Thanks for raising this. We do cross-browser test but mostly work in Chrome and missed this one. We added the overflow to deal with other possible issues, a sort of backup. We’ll hotfix ASAP in the next version. For now, your fix or the below fix will work:

    /* Page */
#page {
    overflow-x: visible;
}
    September 28, 2016 at 4:34 pm #5019

    ben_demotic
    Participant
    This reply has been marked as private.
    September 28, 2016 at 4:39 pm #5020

    Andrew Misplon
    Keymaster

    Thanks again for your feedback. We’ll release the fix in the update in the next few days.

    October 5, 2016 at 12:14 am #5035

    maultasche
    Participant

    Hi,

    just to add: In firefox with premium version I do have this issue as well.

    In Chrome everthing is fine.

    Greetings, Maultasche

    October 5, 2016 at 10:56 am #5036

    Andrew Misplon
    Keymaster

    Hi Maultasche

    Apologies for the hassle. The update has been held back with another new feature that is under development. We’ll push the update ASAP. Are you able to resolve with the Custom CSS instructions above? Thanks.

    October 9, 2016 at 2:48 pm #5080

    maultasche
    Participant

    Hey,
    it works, thanks!

    October 9, 2016 at 6:10 pm #5081

    Andrew Misplon
    Keymaster

    Super, glad to hear that did the trick. We expect to update Ultra tomorrow with the fix included. Thanks for your understanding.

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