- This topic has 27 replies, 2 voices, and was last updated 8 years, 1 month ago by Andrew Misplon.
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- October 13, 2016 at 9:28 am #5180
Eros Di PietroParticipantGood morning,
after update my site have an auto scroll to top. Possible disable this?
Site is http://www.lextel.it
Thanks you so much
Regards
Eros Di PietroOctober 13, 2016 at 9:35 am #5181
Andrew MisplonKeymasterHi Eros
Thanks for posting. I’m not sure why the state of that setting would have changed. It seems to be working normally in my demo. Please, can you go to
Appearance > Customize > Theme Settings > Navigation
and disable it there. Let me know how it goes.October 13, 2016 at 9:59 am #5184
Eros Di PietroParticipantHi, this settings disable only the scroll to top button. but when i refresh the page see the auto scroll to top.
in two site have the problem. in other site without update don’t have the problem.
Sorry form my English 🙂regards
EDPOctober 13, 2016 at 10:05 am #5186
Andrew MisplonKeymasterIs this the element you’re asking about?
If so, have you tried to clear your caching plugin and if that doesn’t help, clear your cache and then disable it. Any difference?
October 13, 2016 at 10:25 am #5187
Eros Di PietroParticipanti wont the butto to scroll. don’t wont the auto scroll after refresh page. see video please.
http://download.lextel.it/downl/erospuroultra/Video_102234.wmv
first and second site update, 3rd site no updatethanks
regardsOctober 13, 2016 at 10:31 am #5188
Andrew MisplonKeymasterNot sure I understand. Are you saying that the page scroll speed is being changed? Ultra, to my knowledge, is not doing that.
October 13, 2016 at 10:33 am #5189
Andrew MisplonKeymasterOk, I see. Give me a moment, please.
October 13, 2016 at 10:48 am #5190
Andrew MisplonKeymasterHi Eros, thanks for raising this. We’ve just done a lot of work to get the one-page aspect of the theme working correctly. You can see the demo here.
We’ll need a little time to work on a solution for the scroll to position issue you’ve raised. I’ll reply as soon as I have an update. Thanks again for your feedback.
October 13, 2016 at 11:26 am #5191
Eros Di PietroParticipantOctober 13, 2016 at 12:31 pm #5192
Andrew MisplonKeymasterPhew, ok, I’m not sure when I user would be doing this, it’s not really a normal use case, but I see your point of view.
October 13, 2016 at 12:51 pm #5194
Andrew MisplonKeymasterHere is a solution for the short term.
1. If you aren’t using a child theme install the plugin Code Snippets. Go to Snippets > Add New and create a snippet as follows:
Name: Theme Main JavaScript
Contents:function ultra_child_scripts() { wp_dequeue_script( 'ultra-theme' ); wp_enqueue_script( 'ultra-child-theme', content_url() . '//puro-4401.kxcdn.com/jquery.theme-child.js', array( 'jquery' ), 1.0, true ); } add_action( 'wp_print_scripts', 'ultra_child_scripts', 20 );
Enable the option, Only run on site front-end.
2. Using FTP upload this file to your
wp-content
directory.The file link above, please, right-click and use the Save link as option.
What this will do is remove the main theme JavaScript file and load the same file with the Smooth Scroll section removed.
If there is a child theme being used, let me know and I can adjust these instructions. Let me know if anything isn’t clear. I’ve tested this solution locally and it is working.
October 13, 2016 at 1:27 pm #5195
Andrew MisplonKeymaster(I can assist with this hotfix if required. I’d need a WP login and FTP details.)
October 14, 2016 at 5:49 pm #5219
Eros Di PietroParticipantHello Andrew,
I am only now able to try. I downloaded the plugin, added the java script and uploaded the file in the wp-content directory site. unfortunately it did not work.
The company does not allow anyone to use the FTP connection. I can give an account to access the site.thanks you so much
ErosOctober 14, 2016 at 6:01 pm #5220
Andrew MisplonKeymasterHi. Please, send a screenshot of the snippet saved including the options at the bottom and also a screenshot of the file saved to wp-contents.
Thanks
October 14, 2016 at 6:09 pm #5221
Eros Di PietroParticipantThis reply has been marked as private. - AuthorPosts
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