Resolved

Ultra Premium Not Showing Update Available

Ultra Theme started by Craig Rogers Dec 20, 2018 7 replies
Craig Rogers Dec 20, 2018 · 11:57 pm #11191

Hi,

I still have a site that is running version 2.0.2 of Premium Ultra. It wasn’t until I started to deploy Woocommerce that I have stumbled across a minor issue, I suspect a newer version of the theme may fix.

However, the reason I have not updated is that my WordPress Dashboard is not showing an update is available.

Can you please help. Oh and the minor issue is that the Advanced/Purchase Note entry for a product doesn’t appear on the thank you page, nothing serious, but would be great to fix it. Hopefully, it will be fixed by updating the theme.

Andrew Misplon Puro Dec 21, 2018 · 8:09 am #11194

Hi Craig

Sorry for the hassle, I’ve located the problem, please try now.

Let me know how it goes 🙂

Craig Rogers Dec 21, 2018 · 12:19 pm #11195

Great! The Theme is now showing as an update. I will schedule a update and let you know.

Thanks for such a quick response!

Andrew Misplon Puro Dec 21, 2018 · 12:32 pm #11197

For sure, let me know how it all goes.

Craig Rogers Dec 21, 2018 · 10:45 pm #11208

Great! The theme has updated successfully, thank you!

Still didn’t fix my problem though, the Purchase Note still doesn’t appear on the Thank You confirmation. I’ve reached out to the Woocommerce community for help.

Andrew Misplon Puro Dec 21, 2018 · 10:48 pm #11209

Glad to hear some progress has been made 🙂

To rule out a theme problem, you could try switching to Storefront, running a test and seeing if the issue persists.

Craig Rogers Dec 21, 2018 · 10:55 pm #11210

Same issue with Storefront, so isn’t a theme issue. You can relax now! 🙂 Thanks for your help.

Andrew Misplon Puro Dec 22, 2018 · 7:56 am #11211

Thanks for the update. If you don’t make any progress, please let me know and I’ll try to assist.

8 posts