- This topic has 9 replies, 2 voices, and was last updated 5 years, 9 months ago by Andrew Misplon.
Tagged: polestar woocommerce
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- December 21, 2018 at 12:38 pm #11198
Wayne AnsellParticipantHello,
I’ve recently updated a website from “mystile” to “polestar” and for some reason the woocommerce side isn’t working…?
These are not quick links or add to cart over the product images and the add to cart button don’t do anything…??
Can you have a look: http://wamdesign.net/development/pierjewelry/
Thanks
December 21, 2018 at 4:38 pm #11201
Andrew MisplonKeymasterHi Wayne
Please, head over to
Customize > Theme Settings > WooCommerce
to enable Add to Cart and Quick View.The Add to Cart 500 error can be caused by a number of factors. You could enable debug in your wp-config.php file in your WordPress root to see the error code when it presents: https://codex.wordpress.org/WP_DEBUG. Alternatively, you could troubleshoot the error by deactivating all plugins in one go except for WooCommerce and then testing the Add to Cart button to see if a plugin is involved.
December 21, 2018 at 4:52 pm #11202
Wayne AnsellParticipantHello Andrew,
Thank you for the quick response.
The ‘add to cart’ and ‘quikc view’ are/were enabled. But still don’t show..???
Also added the debug code and nothing… still a white screen. I’ll try the unpluging see what happens.
Thanks
December 21, 2018 at 4:56 pm #11203
Wayne AnsellParticipantHello Andrew,
Unpluged all essential plugin. Only ones left are:
Woocommerce
Site Origins widgets & page builder
Polestar PremiumThanks
December 21, 2018 at 4:57 pm #11204
Andrew MisplonKeymasterPlease, also test the add to cart button on hover with all plugins except WooCommerce deactivated.
December 21, 2018 at 4:59 pm #11205
Wayne AnsellParticipantHello,
‘Add to Cart’ button works on the product page, but none of the ‘view cart’ buttons work…?
This is just weird?
December 21, 2018 at 5:04 pm #11206
Wayne AnsellParticipantThis reply has been marked as private.December 21, 2018 at 7:37 pm #11207
Andrew MisplonKeymasterSorry for the hassle, I had to look at the function to see the problem. When this was designed, there was an issue fitting in both buttons when using the default thumbnail size. As a result, the buttons don’t appear when five columns are selected but do for four. I’ve temporarily shifted you down to using four columns, Customize > Theme Settings > WooCommerce. We can, however, change this function if you’d like.
You’re also welcome to reach out via email if you’d prefer that channel over the forum 🙂
December 22, 2018 at 11:05 am #11212
Wayne AnsellParticipantAh ok, glad it was a simple fix. and good to know about the buttons not showing on 5 columns.
Just as a design thought, would be nice to go up to 6 columns.
Thanks
December 24, 2018 at 1:19 pm #11218
Andrew MisplonKeymasterThanks for the wait. If you have the theme set to 5 columns you can add the following to Customize > Additional CSS or the Custom CSS location of your choosing to push it to 6 columns:
@media (min-width: 769px) { .columns-5.woocommerce .products .product { width: 13.7%; } .columns-5.woocommerce .products .product:nth-of-type(5n+5) { margin-right: 3.5%; } .columns-5.woocommerce .products .product:nth-child(5n+6) { clear: none; } .columns-5.woocommerce .products .product:nth-of-type(6n+6) { margin-right: 0; } .columns-5.woocommerce .products .product:nth-child(6n+7) { clear: left; } } @media (max-width: 768px) { .columns-5.woocommerce .products .product:nth-child(5n+6) { clear: none; } }
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