[Resolved] Theme not working…?

This topic contains 9 replies, has 2 voices, and was last updated by  Andrew Misplon 3 weeks, 1 day ago.

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  • #11198

    Wayne Ansell
    Participant

    Hello,

    I’ve recently updated a website from “mystile” to “polestar” and for some reason the woocommerce side isn’t working…?

    These are not quick links or add to cart over the product images and the add to cart button don’t do anything…??

    Can you have a look: http://wamdesign.net/development/pierjewelry/

    Thanks

    #11201

    Andrew Misplon
    Keymaster

    Hi Wayne

    Please, head over to Customize > Theme Settings > WooCommerce to enable Add to Cart and Quick View.

    The Add to Cart 500 error can be caused by a number of factors. You could enable debug in your wp-config.php file in your WordPress root to see the error code when it presents: https://codex.wordpress.org/WP_DEBUG. Alternatively, you could troubleshoot the error by deactivating all plugins in one go except for WooCommerce and then testing the Add to Cart button to see if a plugin is involved.

    #11202

    Wayne Ansell
    Participant

    Hello Andrew,

    Thank you for the quick response.

    The ‘add to cart’ and ‘quikc view’ are/were enabled. But still don’t show..???

    Also added the debug code and nothing… still a white screen. I’ll try the unpluging see what happens.

    Thanks

    #11203

    Wayne Ansell
    Participant

    Hello Andrew,

    Unpluged all essential plugin. Only ones left are:

    Woocommerce
    Site Origins widgets & page builder
    Polestar Premium

    Thanks

    #11204

    Andrew Misplon
    Keymaster

    Please, also test the add to cart button on hover with all plugins except WooCommerce deactivated.

    #11205

    Wayne Ansell
    Participant

    Hello,

    ‘Add to Cart’ button works on the product page, but none of the ‘view cart’ buttons work…?

    This is just weird?

    #11206

    Wayne Ansell
    Participant
    This reply has been marked as private.
    #11207

    Andrew Misplon
    Keymaster

    Sorry for the hassle, I had to look at the function to see the problem. When this was designed, there was an issue fitting in both buttons when using the default thumbnail size. As a result, the buttons don’t appear when five columns are selected but do for four. I’ve temporarily shifted you down to using four columns, Customize > Theme Settings > WooCommerce. We can, however, change this function if you’d like.

    You’re also welcome to reach out via email if you’d prefer that channel over the forum 🙂

    #11212

    Wayne Ansell
    Participant

    Ah ok, glad it was a simple fix. and good to know about the buttons not showing on 5 columns.

    Just as a design thought, would be nice to go up to 6 columns.

    Thanks

    #11218

    Andrew Misplon
    Keymaster

    Thanks for the wait. If you have the theme set to 5 columns you can add the following to Customize > Additional CSS or the Custom CSS location of your choosing to push it to 6 columns:

    @media (min-width: 769px) {
    
    	.columns-5.woocommerce .products .product {
    		width: 13.7%;
    	}
    
    	.columns-5.woocommerce .products .product:nth-of-type(5n+5) {
    		margin-right: 3.5%;
    	}
    
    	.columns-5.woocommerce .products .product:nth-child(5n+6) {
    		clear: none;
    	}
    
    	.columns-5.woocommerce .products .product:nth-of-type(6n+6) {
    		margin-right: 0;
    	}
    
    	.columns-5.woocommerce .products .product:nth-child(6n+7) {
    		clear: left;
    	}
    
    }
    
    @media (max-width: 768px) {
    
    	.columns-5.woocommerce .products .product:nth-child(5n+6) {
    		clear: none;
    	}
    
    }
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