[Resolved] Theme layout messed up

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  • #16265

    funkytwig
    Participant

    Something has gone wrong with the backed. I get

    Backend, please click

    The backend is so messed up I cant upgrade the theme. how can I fix this?

    Ben

    • This topic was modified 8 months, 1 week ago by funkytwig.
    • This topic was modified 8 months ago by Andrew Misplon.
    #16267

    Andrew Misplon
    Keymaster

    Hi Ben

    If you can make it to your Plugins page, temporarily deactivate all plugins to see if you can find a working baseline.

    #16272

    funkytwig
    Participant

    The backend is so messed up I cant even disable themes.

    #16273

    funkytwig
    Participant

    OK, I logged in and renames all the plugin directories to plugin.disables and went to the plugin page. Theadmin interface is still messed up.

    Can the theme be reinstalled manualy?

    #16274

    Andrew Misplon
    Keymaster

    It can for sure; I doubt the theme is the issue though.

    I’ve re-sent your order confirmation email. Download the theme ZIP to your desktop, unzip it and then drag the “ultra” folder to /wp-content/themes/ to overwrite the existing folder OR first delete the “ultra” folder before uploading.

    If reinstalling doesn’t make a difference, try checking the console when logged into the admin. Errors will be in red text:

    Using Your Browser to Diagnose JavaScript Errors

    #16294

    Andrew Misplon
    Keymaster

    Hi Ben, how things? Any progress?

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