Uberdad Aug 10, 2022 · 5:59 pm #17003 Hi there. Been using a paid version of Ultra Puro theme since 2016. Also use MetaSlider. Both are updated versions. But since about 2 to 3 months ago, the sticky header doesn’t stick anymore. But now, the header just disappears as the text is scrolled up. Burger menus in tablet/mobile mode also doesn’t drop down. Primary menus also don’t drop down anymore.
I have since deactivated all plug-ins save for MetaSlider, Classic Widget and Classic Editor. Not sure what else I could or should do. Thanks in advance.
The page I need help with: http://simplyfordads.com
Andrew Misplon Puro Aug 10, 2022 · 6:32 pm #17004 Hi, thanks for reaching out. I’m not finding the theme’s JavaScript file on the page. Are you using any caching or performance type plugins?
Uberdad Aug 10, 2022 · 9:14 pm #17005 Hi Andrew. At one point, I had used WP Super Cache, LiteSpeed, etc. I’ve since disabled them all given I use CloudFlare as my CDN. So that’s why i don’t have any.
Andrew Misplon Puro Aug 11, 2022 · 1:55 pm #17006 Thanks for checking. Is there an update for Ultra available at Dashboard > Updates?
Uberdad Aug 11, 2022 · 2:09 pm #17007 it’s like taking a car to the mechanic and now it works! I just checked and as of this morning, I found an update button to the Puro Theme. Clicked it, flushed the cache and now it works. Thanks Andrew
Andrew Misplon Puro Aug 12, 2022 · 7:58 am #17008 Super; I’m glad to hear the issue is resolved! If any follow-up queries arise, please, don’t hesitate to get in touch. You’re always welcome to email directly, [email protected].
Cheers for now.
Andrew