[Resolved] Sticky Header doesn’t work; same for burger menus in tablet/mobile mode

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  • #17003

    Uberdad
    Participant

    Hi there. Been using a paid version of Ultra Puro theme since 2016. Also use MetaSlider. Both are updated versions. But since about 2 to 3 months ago, the sticky header doesn’t stick anymore. But now, the header just disappears as the text is scrolled up. Burger menus in tablet/mobile mode also doesn’t drop down. Primary menus also don’t drop down anymore.

    I have since deactivated all plug-ins save for MetaSlider, Classic Widget and Classic Editor. Not sure what else I could or should do. Thanks in advance.

    The page I need help with: http://simplyfordads.com

    #17004

    Andrew Misplon
    Keymaster

    Hi, thanks for reaching out. I’m not finding the theme’s JavaScript file on the page. Are you using any caching or performance type plugins?

    #17005

    Uberdad
    Participant

    Hi Andrew. At one point, I had used WP Super Cache, LiteSpeed, etc. I’ve since disabled them all given I use CloudFlare as my CDN. So that’s why i don’t have any.

    #17006

    Andrew Misplon
    Keymaster

    Thanks for checking. Is there an update for Ultra available at Dashboard > Updates?

    #17007

    Uberdad
    Participant

    it’s like taking a car to the mechanic and now it works! I just checked and as of this morning, I found an update button to the Puro Theme. Clicked it, flushed the cache and now it works. Thanks Andrew

    #17008

    Andrew Misplon
    Keymaster

    Super; I’m glad to hear the issue is resolved! If any follow-up queries arise, please, don’t hesitate to get in touch. You’re always welcome to email directly, [email protected].

    Cheers for now.

    Andrew

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