- This topic has 4 replies, 2 voices, and was last updated 6 years, 1 month ago by
Andrew Misplon.
Tagged: woocommerce shop product images
- AuthorPosts
- March 15, 2019 at 3:33 pm #12292
Andrew MisplonKeymasterHi Danny
I, unfortunately, can’t see why that’s happening. Does the LayerSlider first image appear if you temporarily switch to a default theme like Twenty Seventeen?
March 15, 2019 at 3:43 pm #12294
Andrew MisplonKeymasterHere are the JS errors in the console:
If you Google those errors, namely “Uncaught ReferenceError: mejs is not defined”, you’ll find a wide array of causes and fixes. I’d recommend starting by opening your JS console so you can see the error and test for it. https://developers.google.com/web/tools/chrome-devtools/console/. Once you can see the error start troubleshooting by:
1. If you have any caching plugins, clear them.
2. Do a plugin conflict test. Temporarily deactivate all plugins, does the error persist? If not, enable plugins one by one doing a test for the problem after each activation.The above is where I’d recommend starting.
March 15, 2019 at 5:11 pm #12298
danny weissParticipantThanks for replying, Andrew!
I could replicate the issue with other themes as well. It seems to be caused by the SG Optimizer plugin. This is a caching plugin provided by Siteground. I’ve contacted them in order to help me fix it.March 15, 2019 at 5:13 pm #12299
Andrew MisplonKeymasterThanks for the update 🙂
If you’re able to open the JavaScript console and send them the specific errors or just my screenshot, I’m sure that’ll help.
- AuthorPosts
You must be logged in to reply to this topic.