Support/Ultra Theme/Site icon

[Resolved] Site icon

Tagged: 

  • Author
    Posts
  • February 15, 2018 at 8:50 pm #8784

    ealeidan
    Participant

    Hello,
    I am trying to add a Site Icon image, I uploaded the 512*512 logo. When I highlight it and then click on select nothing happen.
    I am trying to change it from Customizer> Site Identity > Site Icon

    I am using Chrome and tried IE and the issue was the same.

    Thanks,
    Eidan

    February 15, 2018 at 8:54 pm #8785

    Andrew Misplon
    Keymaster

    Hi Eidan

    Thanks for posting.

    I’m not immediately sure what the issue might be.

    Try temporarily deactivating all plugins in one go. Try add the image again, does the issue persist?
    If so, switch to a default theme, deactivate all plugins, try again.

    If the issue is due to a conflict or a memory shortage, hopefully one of the above steps will resolve it long enough to add your icon.

    February 19, 2018 at 4:48 pm #8810

    ealeidan
    Participant

    Hello,
    I found out that I was missing php-gd. It worked fine after installing the package.

    Thanks,
    Eidan

    February 19, 2018 at 5:03 pm #8811

    Andrew Misplon
    Keymaster

    Super 🙂 Really glad to hear you were able to resolve. Thanks for the update.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.

Scroll to top