- This topic has 8 replies, 2 voices, and was last updated 6 years ago by supergreg.
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- December 6, 2018 at 12:08 am #11077
supergregParticipantHi:
Thanks for the theme it works great; but I’m having a trouble with the favicon not showing on google chrome. It shows ok in every other web browser.
Thanks
December 6, 2018 at 8:35 am #11080
Andrew MisplonKeymasterHi
Thanks for reaching out. Please, send a link and I’ll take a look.
December 6, 2018 at 2:44 pm #11082December 7, 2018 at 8:47 am #11086
Andrew MisplonKeymasterI’ve done some Googling and code inspection and don’t yet know what the issue is. Have you perhaps tried uploading the Favicon again? Perhaps rename and attempt to re-upload? Let me know, I’m sure we can find a way to get through this challenge.
December 7, 2018 at 2:16 pm #11088
supergregParticipantThanks, I try to re-upload now, but still didn’t show. I google it too, but I didn’t find a solution.
December 7, 2018 at 7:14 pm #11100
Andrew MisplonKeymasterCan you perhaps try the Puro favicon as a benchmark?
https://puro-4401.kxcdn.com/wp-content/uploads/2016/06/puro-logo-1.png
That’s one test we can run, to check if there is an unknown issue with the image.
December 8, 2018 at 4:26 am #11108
supergregParticipantDone it, still same problem.
December 8, 2018 at 9:56 am #11109
Andrew MisplonKeymasterThanks, we know the image isn’t the problem.
Have you tried a brief plugin conflict test to see if there is a working baseline to be found? If you temporarily deactivate all plugins, is there any change in Chrome? If you’re using a caching plugin or an optimization plugin, clear those before deactivation.
December 8, 2018 at 3:54 pm #11110
supergregParticipantThanks, I finally solve the problem. I deactivate all the plugins and after activate them again the favicon finally showed up (I’m not using a caching plugin btw).
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