- February 11, 2020 at 9:04 am #13978
Trying to update Polestar Premium plugin 1.2.1 to 1.2.2. Update attempt fails with a message “Update Failed: Download failed. Unauthorized”. License shows that it is Active. What’s wrong?February 11, 2020 at 9:15 am #13980
Looks that this is some licensing issue. But I should have a valid and active license–please why it is not working.February 11, 2020 at 9:19 am #13982
Sorry to hear about the update hassle. Would it be possible to login and take a look? If that would be ok, please, create a new user Administrator account:
Email: [email protected]
I’ll login and take a look. Once we’re done, you can delete the account.
Thanks and apologies again for the hassle.February 11, 2020 at 9:24 am #13983
Added the account.February 11, 2020 at 9:28 am #13984
When trying to reset the password, the following error is presented:
VIRHE: Sähköpostia ei voitu lähettää. Sivustoa ei ole välttämättä konfiguroitu oikein lähettämään sähköpostia. Apua salasanan palautukseen.
Could you perhaps manually assign a password and email it to [email protected]?
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