Support/Ultra Theme/Mobile site home page sidebar/dropdown menu not working

[Resolved] Mobile site home page sidebar/dropdown menu not working

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    Posts
  • April 21, 2017 at 1:51 pm #6356

    PRP2
    Participant

    Hi there,

    Menu doesn’t work in mobile site.

    Thanks

    April 21, 2017 at 1:52 pm #6357

    PRP2
    Participant

    When clicking on the menu button located in the homepage nothing displays but if you go to any of the other pages of the site it does.
    Tried to update but Themify asks me to login to do it, and can’t.
    Tried deactivating all plugins but the problem persisted, so reactivated them.
    Wondering if I need to add some CSS code.
    Thanks.

    April 21, 2017 at 1:54 pm #6359

    PRP2
    Participant
    This reply has been marked as private.
    April 21, 2017 at 1:54 pm #6360

    Andrew Misplon
    Keymaster

    Hi PRP2, thanks for posting. If it’s Themify then, unfortunately, we aren’t the authors.

    April 21, 2017 at 1:55 pm #6361

    Andrew Misplon
    Keymaster

    Thanks, is that URL correct? Doesn’t seem to go through for me.

    April 21, 2017 at 1:56 pm #6362

    PRP2
    Participant
    This reply has been marked as private.
    April 21, 2017 at 2:03 pm #6364

    Andrew Misplon
    Keymaster

    Thanks. Themify is the author of this theme. Puro has a theme called Ultra too, they aren’t the same theme. Ideally, Themify need to assist, this isn’t our theme.

    Most likely a plugin conflict is causing this. Here is how to find out which one:

    Resolving Plugin Conflicts

    Good luck.

    April 21, 2017 at 2:05 pm #6366

    PRP2
    Participant

    thanks a lot, sorry about the confusion.

    have a good day

    April 21, 2017 at 2:08 pm #6367

    Andrew Misplon
    Keymaster

    No problem. Run the plugin conflict test I sent though, there are lots of JS errors in the console so a plugin is causing a problem.

    April 21, 2017 at 2:29 pm #6371

    PRP2
    Participant

    Thanks so much, I will

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