- This topic has 4 replies, 2 voices, and was last updated 5 years, 7 months ago by
Andrew Misplon.
Tagged: white screen of death
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- October 5, 2019 at 5:37 pm #13216
Andrew MisplonKeymasterHi Tricia, what’s the error message?
October 5, 2019 at 5:40 pm #13217
Andrew MisplonKeymasterAhh, ok, The site is experiencing technical difficulties is the error.
There is a more detailed error message available but you’d need to enable debug to see that.
Here is how you can enable WP_DEBUG to view the error: https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/.
Alternatively, you can login to your server via FTP or Hosting File Manager and navigate to /wp-content/themes/ and delete the theme folder you just activated.
The steps you outlined shouldn’t have caused this though.
October 5, 2019 at 6:19 pm #13218
TriciaParticipantThank you, Andrew. I’m sorry to have bothered you. I was able to fix it with WordPress Recovery mode. Thank you for your quick reply!
October 6, 2019 at 8:13 am #13220
Andrew MisplonKeymasterNo worries 🙂 I’m really glad to hear you were able to resolve the issue.
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