- This topic has 13 replies, 2 voices, and was last updated 6 years, 2 months ago by Andrew Misplon.
Tagged: mobile Mobile Menu
- AuthorPosts
- August 4, 2018 at 10:42 am #10231
Perry CleggParticipantthe link example.com/#menu is not working when the site width is on mobile size.
How to I fix this?
Thank you
August 4, 2018 at 10:47 am #10232
Andrew MisplonKeymasterHi Perry, please send a link so we can take a look 🙂
August 4, 2018 at 10:48 am #10233
Perry CleggParticipantHi Andrew:
https://flexibuy.com.au/#menu
Thank you
August 4, 2018 at 10:52 am #10234
Andrew MisplonKeymasterThanks, start by clearing your caching plugin and then temporarily deactivating it, does that resolve the issue?
August 4, 2018 at 10:58 am #10235
Perry CleggParticipantHi Andrew,
Disabled the cache plugin and still no go.
Any ideas?
ThanksAugust 4, 2018 at 11:01 am #10236
Andrew MisplonKeymasterTry a plugin conflict test next. Temporarily deactivate all plugins at once, test the issue, if it is resolved, reactivate your plugins one by one, testing for the problem after each activation.
August 4, 2018 at 11:05 am #10237
Perry CleggParticipantHi Andrew,
I’ve found the plugin that is causing the issues.
ThanksAugust 4, 2018 at 11:07 am #10238
Andrew MisplonKeymasterGlad to hear you’ve made progress. You can re-activate caching and everything else. Which plugin is causing the (JavaScript) conflict? Can you find an alternative?
August 4, 2018 at 11:11 am #10239
Perry CleggParticipantIt’s a custom plugin my friend has made to display cars of a .csv file.
Will have to have troubleshoot. No alternative at the moment.
August 4, 2018 at 11:15 am #10241
Andrew MisplonKeymasterPlease, can you email me a copy? [email protected]. I can’t say that I’ll find the problem but I can at least take a glance to see if there is anything obvious in the JavaScript department which is where the conflict lies.
August 4, 2018 at 11:36 am #10243
Perry CleggParticipantAugust 4, 2018 at 11:48 am #10246
Andrew MisplonKeymasterThanks for sending. Please, ask your developer to take a look the developer console. The plugin is throwing JavaScript errors, that then causes the mobile menu in the theme to break. Here is StackOverflow on the first of the errors: https://stackoverflow.com/questions/38871753/uncaught-typeerror-a-indexof-is-not-a-function-error-when-opening-new-foundat
This error might be caused by jquery event aliases like .load, .unload or .error deprecated since jQuery 1.8. Look for these aliases in your code and replace them with .on() to register listeners instead.
August 4, 2018 at 12:12 pm #10247
Perry CleggParticipantHi Andrew,
I’ll pass that info on. Thanks!
August 4, 2018 at 12:21 pm #10248
Andrew MisplonKeymasterFor sure, hope you’re able to resolve.
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