the link example.com/#menu is not working when the site width is on mobile size.
How to I fix this?
Thank you
the link example.com/#menu is not working when the site width is on mobile size.
How to I fix this?
Thank you
Hi Perry, please send a link so we can take a look 🙂
Hi Andrew:
https://flexibuy.com.au/#menu
Thank you
Thanks, start by clearing your caching plugin and then temporarily deactivating it, does that resolve the issue?
Hi Andrew,
Disabled the cache plugin and still no go.
Any ideas?
Thanks
Try a plugin conflict test next. Temporarily deactivate all plugins at once, test the issue, if it is resolved, reactivate your plugins one by one, testing for the problem after each activation.
Hi Andrew,
I’ve found the plugin that is causing the issues.
Thanks
Glad to hear you’ve made progress. You can re-activate caching and everything else. Which plugin is causing the (JavaScript) conflict? Can you find an alternative?
It’s a custom plugin my friend has made to display cars of a .csv file.
Will have to have troubleshoot. No alternative at the moment.
Please, can you email me a copy? [email protected]. I can’t say that I’ll find the problem but I can at least take a glance to see if there is anything obvious in the JavaScript department which is where the conflict lies.
Thanks for sending. Please, ask your developer to take a look the developer console. The plugin is throwing JavaScript errors, that then causes the mobile menu in the theme to break. Here is StackOverflow on the first of the errors: https://stackoverflow.com/questions/38871753/uncaught-typeerror-a-indexof-is-not-a-function-error-when-opening-new-foundat
This error might be caused by jquery event aliases like .load, .unload or .error deprecated since jQuery 1.8. Look for these aliases in your code and replace them with .on() to register listeners instead.
Hi Andrew,
I’ll pass that info on. Thanks!
For sure, hope you’re able to resolve.