[Resolved] Internet Explorer 11 issues

Hi wpvrec

Thanks for reaching out, sorry to hear about these hassles.

Phew, it can be pretty challenging to troubleshoot problems we can’t see. The reason is that we inspect the code output for most issues to determine the problem.

Ideas
Do these issues persist when you view the demo site in IE11? That’ll be a good place to start troubleshooting.

Icons
Icons not being displayed can be caused by cross-domain issues. If you’re loading the theme from another domain, even if it’s a sub-domain, the icon font will be blocked for security reasons. This error should be immediately apparent if you open up the dev. tools section and check the console. Put another way, at Settings > General, is your site and WP url the same?

Menus
Do you have a custom menu saved to each menu location at Appearance > Menus?

Thanks for running the complete plugin conflict test. Sometimes containers breaking can be due to a plugin loading the complete Bootstrap CSS file which also targets certain theme elements and breaks loads of things. But, as you mentioned, not the issue here.

That’s great news 🙂 I’m really glad you were able to find a way forward.

If anything else comes up, please, let me know.

All the best and thanks for your support.

(If you’re interested, David Walsh talks a little bit about those CORS errors here: https://davidwalsh.name/cdn-fonts.)

Hi haojie, this was quite a unique case. Please, can you open a new support topic and let us know the details of your problem and also provide a URL so we can check it out. You can use the form at the bottom of this page: https://purothemes.com/support/forum/ultra-theme/